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Bob Gillingham Ford

Parma, OH

4.6
264 Reviews

8383 Brookpark Rd

Parma, OH

44129

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Showing 264 reviews

February 23, 2016

Great experience Everything went smoothly from start to finish. I have always been pleased with the customer service at Bob Gillingham Ford. Will continue to return f More

by Dianne1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murad
February 22, 2016

Great customer service Everyone that I have ever encountered at bob gillingham has been very helpful. They have wonderful customer service are friendly and go out of their w More

by Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bode, Curt Brown
February 20, 2016

Prompt and Efficient Service No problem scheduling an appointment time which was convenient for me. Service was performed in less time than I expected. Service advisor was frien More

by ward,V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wangler
February 16, 2016

TERRIFIC Mike Murad took me in on time, Bob Towslee repaired everything, and car was delivered on time. My 2008 Taurus rides like a new car. More

by fordman jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Towslee,Bob, Mike Murad
February 15, 2016

Very good experience The sale was very smooth with no added issues. It was a nice experience. Fran was able to get accessories added prior to delivery to eliminate a retur More

by Tom 1902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Madigan, Matt Ellison
February 15, 2016

Awesome hands on experience !! It seems that the experience was as strong if not stronger after the sale ... Not a typical experience for me with other dealers ... The Family Experi More

by Family Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lockhart, Fran Madigan, Gary Pollack
February 15, 2016

Always a great experience dealing with Gillingham Ford! I have leased several vehicles from Gillingham Ford over the years & both the sales and service experience has always been great. I have no problem t More

by Joe42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Madigan, Matt Ellison, Mike Murad
February 08, 2016

Awesome Bill and the staff did a great job of being upfront and honest when buying my vehicle. There is no doubt that I will recommend them to all my family More

by Pat5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Maloney, Matt Ellison
February 07, 2016

Car purchase George listened to what I was looking for and found me the perfect car for my family's needs. His customer service went above and beyond my expectati More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bode
February 07, 2016

It's like dealing with Family I've dealt with Bob Gillingham Ford for NUMEROUS years. I found them to be honest and have integrity. I tried another dealership a few years back th More

by Linda Vukmire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Vargo, Ken Miller
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