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Bob Hook Chevrolet
Louisville, KY
1,580 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,580 reviews
March 19, 2026
It was a good experience and they kept me informed on the progress of the vehicle. With one part on back order I was notified as soon as it came in. progress of the vehicle. With one part on back order I was notified as soon as it came in. More
by eltond.lovelace
Employees Worked With
Gabriel Gonzalez
March 18, 2026
Without question the easiest car buying experience of my life! My sales rep Scott was honest, speedy, and the whole experience was absolutely goods as promised. Looking forward to another vehicle in the nea life! My sales rep Scott was honest, speedy, and the whole experience was absolutely goods as promised. Looking forward to another vehicle in the near future. More
by bobroo
Employees Worked With
Scott Adams
March 14, 2026
Awesome experience! Everyone very pleasant and professional, especially Max. Had everything ready to go. Entire process took less than 30 minutes! Everyone very pleasant and professional, especially Max. Had everything ready to go. Entire process took less than 30 minutes! More
by naplesvol
Employees Worked With
Max and Alesha
February 24, 2026
I was dreading spending all day at a dealership, but my visit to bob hook chevrolet was quick and efficient. The staff was friendly from the moment l walked in, and the financing process was transparent an visit to bob hook chevrolet was quick and efficient. The staff was friendly from the moment l walked in, and the financing process was transparent and easy to understand. They got me a great rate and I was out the door in my new car faster than I expected. Highly recommend. More
by Partap tamang
Employees Worked With
Bill Dabney
February 18, 2026
Max was awesome. Smooth transaction from start to finish. Transaction did not take as long as other dealerships that I have dealt with in the past. We travelled 3 ho Smooth transaction from start to finish. Transaction did not take as long as other dealerships that I have dealt with in the past. We travelled 3 hours to purchase our vehicle and would gladly do it again to work with Max. Will definitely recommend to friends and family. More
by aimeeporter0615
Employees Worked With
Max
