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Bob Hook Chevrolet
Louisville, KY
1,554 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,554 reviews
October 15, 2025
We had the best salesperson Renee . She was friendly not pushy. I would definitely recommend her. Everyone there is very nice. Love my new to me vehicle. She was friendly not pushy. I would definitely recommend her. Everyone there is very nice. Love my new to me vehicle. More
by sheilagoss
Employees Worked With
Renee
October 05, 2025
This dealership was very helpful and friendly. They was not pushy in any way on our purchase of an our vehicle. There staff was very nice. The vehicle was clean and in great condition. They was not pushy in any way on our purchase of an our vehicle. There staff was very nice. The vehicle was clean and in great condition. More
by jordon_williams198844
Employees Worked With
Caleb , Kelly , Tyler , Jason
September 23, 2025
Will always go back to these guys. We worked AJ and he is the best hands down. Great guy. Great dealership. He sold us a Chevy work truck and I’m super happy with the whole process. Bu We worked AJ and he is the best hands down. Great guy. Great dealership. He sold us a Chevy work truck and I’m super happy with the whole process. Buy from them you won’t regret anything. More
by Chuck
Employees Worked With
AJ
August 23, 2025
We recently bought a 2025 Chevy Traverse from here. The sales/ finance departments were wonderful to work with. Both Greg and Jake helped show us and explain the differences in the trim packages and an The sales/ finance departments were wonderful to work with. Both Greg and Jake helped show us and explain the differences in the trim packages and answered all my crazy questions! They were also beyond transparent with the pricing and gave us side by side comparisons so we could make the best decision. They were patient with us and never once did I feel pressure to purchase anything. The went above and beyond to find the trim package we were looking for and had it brought over from another dealership in a few days. We are very happy with our new Traverse and are thankful for our expirence at Bob Hooks! More
by danafleming83
Employees Worked With
Greg and Jake
