Bob Hook Chevrolet
Louisville, KY
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I brought my suburban in last week with the request for them to look at my door along with complete a recall and change the oil. The service adviser duplicated the issue while I was on site, but stated eve them to look at my door along with complete a recall and change the oil. The service adviser duplicated the issue while I was on site, but stated even if I left the car they couldn’t fix it the appointment would have to be rescheduled. So I made a new appointment for the following week they kept my car for two days and can’t duplicate the issue now so they can’t fix it. But the week before he duplicated the issue and had two ideas of what it may be. Then had the audacity the argue with me about what he told me last week. I would never choose to reschedule if I could have left it last week and got it fixed and not had to return. Mind you I was more than patient last week when the two hour keep of the car turned into many hours. Donnie is very unprofessional, and I will not return to this service center again. - Morgan More
Best Chevy dealership in area. Bill Dabney made the deal pleasant and very helpful in describing the vehicle options. Been a customer of Bob Hook’s since 2006. Bill Dabney made the deal pleasant and very helpful in describing the vehicle options. Been a customer of Bob Hook’s since 2006. More
I can’t say enough great things about Granddaddy Dabney at Bob Hook Chevrolet! Since 2021, he has been helping me every step of the way when it comes to purchasing vehicles, and the experience has always b at Bob Hook Chevrolet! Since 2021, he has been helping me every step of the way when it comes to purchasing vehicles, and the experience has always been top tier. He has consistently made the process smooth, stress-free, and truly treated me like family instead of just another customer. Granddaddy Dabney sold me my very first car lol — and matter fact, all 5 of my cars! That alone speaks volumes about the trust and relationship we’ve built over the years. From my first vehicle purchase to now becoming the proud owner of my new Chevrolet Traverse, he has always made sure I got exactly what I needed. He’s patient, honest, knowledgeable, and genuinely cares about making sure his customers leave happy and confident in their decision. I’m beyond excited about upgrading from my Equinox to my Traverse — officially entering my “mom car” era with that third row! If you’re looking for someone trustworthy who will go above and beyond for you, I highly recommend Granddaddy Dabney at Bob Hook Chevrolet. Thank you again for your outstanding service and for always taking care of me and my family! More
I purchased a vehicle several months ago and sales staff was very friendly. I was promised floor mats that were missing. I had made several calls to salesman and he said he would get it to me. No respons was very friendly. I was promised floor mats that were missing. I had made several calls to salesman and he said he would get it to me. No response so I left message for manager and he called back and said he had ordered a set of floor mats. I still haven’t heard anything back and it’s not about the floor mats but it’s the principle of the situation. They have lost a customer over this More
Aj was awesome to work with on the purchase of our 2025 Chevy 3500 dump truck! Made the process simple and easy. Which is exactly what I am looking for as a business owner! Chevy 3500 dump truck! Made the process simple and easy. Which is exactly what I am looking for as a business owner! More
Would absolutely buy a car from them again! My salesman, Bill Dabney, was absolutely amazing. 10/10 experience from a girl who is easily overwhelmed. Lol. My salesman, Bill Dabney, was absolutely amazing. 10/10 experience from a girl who is easily overwhelmed. Lol. More








