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Bob Hook Chevrolet
Louisville, KY
1,398 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,398 reviews
May 10, 2024
We have purchased several vehicles for our company from Rachel Calvert, of Bob Hook Chevrolet. When we were ready to purchase our next personal vehicle, we turned to Rachel, again, to help facilitate find Rachel Calvert, of Bob Hook Chevrolet. When we were ready to purchase our next personal vehicle, we turned to Rachel, again, to help facilitate finding what we needed. Rachel always goes above and beyond with her customer service…she is considerate, informative, great at communication and customer service! Her attention to detail and following up on the entire process makes purchasing a vehicle actually fun and enjoyable. Thank you Rachel! Cindy & Steve More
by Cindycakes2
Employees Worked With
Rachel Calvert
Helpful May 10, 2024
William Dabney was a very good salesman he answered all my questions and very nice person my questions and very nice person More
by bob.Maddox12
May 08, 2024
I have bought several new cars from Bob Hook and have been extremely satisfied. Max M. has been my salesman on each purchase and does an extremely good job throughout the process. Will purchase again fro been extremely satisfied. Max M. has been my salesman on each purchase and does an extremely good job throughout the process. Will purchase again from Bob Hook in the future. More
by rander00
May 02, 2024
Our dealings with Bob hook was great. Michael Sweets was very helpful and made the process a breeze! Michael Sweets was very helpful and made the process a breeze! More
by Keith Joseph
May 01, 2024
I had have the best treatment in several experiences with Bob hook Chevrolet. Appreciate them greatly Bob hook Chevrolet. Appreciate them greatly More
by dcox25
April 29, 2024
Who says it's complicated to shop out of town? We just bought a truck from Bob Hook Chevrolet, which is 1,327 miles from our door. Michael Sweet made it the easiest transaction ever. Found t We just bought a truck from Bob Hook Chevrolet, which is 1,327 miles from our door. Michael Sweet made it the easiest transaction ever. Found the truck on-line, gave Michael a call, and just like that, the deal was complete. He took the time to send us a video of the truck from top to bottom, inside and out. Sent over very thorough emails explaining everything. Even set everything up for us to have the truck delivered to our door. Would highly recommend Bob Hook Chevrolet, and Michael! Top notch SWEET deal!! More
by Mary M
Employees Worked With
April 25, 2024
Mr Dabney is the best sells person . Been working with him since he sold me my first car in 2016. I have bought four cars from him . He is just amazing . Thank you for my brand new 2024 Been working with him since he sold me my first car in 2016. I have bought four cars from him . He is just amazing . Thank you for my brand new 2024 Chevy Equinox More
by Ksivils0816
Employees Worked With
April 20, 2024
Great experience very friendly and knowledgeable great buying experience max was great to deal with thanks Mike h and Jason in finance wife didn't know about it I'm glad she loved it buying experience max was great to deal with thanks Mike h and Jason in finance wife didn't know about it I'm glad she loved it More
by stoner
Employees Worked With
April 09, 2024
Quality of service and personal attention is excellent. Max was very helpful and patient with me for my recent purchase! Max was very helpful and patient with me for my recent purchase! More
by MelsJeep
April 06, 2024
User friendly. Pleasant people. Ease of access. Quick service. Dependable and honest. The result was great. Pleasant people. Ease of access. Quick service. Dependable and honest. The result was great. More
by Lauraking2505
Employees Worked With
