
Bob Hook Chevrolet
Louisville, KY
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Broderick Huff Broderick is a first class guy his customer service is second to no other salesman and he will do everything in his power to make you sure you leave w Broderick is a first class guy his customer service is second to no other salesman and he will do everything in his power to make you sure you leave with exactly what you want I bought my first car from him right after I graduated college and 2 years later when I came to trade my car in to graduate to another vehicle he was there to ensure I got what I needed. He’s simply the rope guy in his profession! Be sure to stop by and allow him to help you find the car you want and need! More
Very good I texted the service advisor & he responded very quickly & even stayed a little later so I could stop by while he was ther. Always very nice, patient I texted the service advisor & he responded very quickly & even stayed a little later so I could stop by while he was ther. Always very nice, patient & listens to watch I have to say & explains everything to me! More

Best Car-Buying Experience Ever Our first time at Bob Hook and, boy, were we impressed! We got a very good deal, which was great, but beyond that, the whole transaction was just exc Our first time at Bob Hook and, boy, were we impressed! We got a very good deal, which was great, but beyond that, the whole transaction was just exceptional. No games, just efficient professionalism in a down-to-earth, personable and considerate way. It was easily the best car-buying experience my husband or I have ever had! More
Bob Hook employees are like family😃 This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour awa This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour away....BUT I continue to come here because of the awesome people and quality service. Shout out to Bill in Sales and Bryan and Tim in Service Dept! Keep up the great personal service!😃😃 More
Fantastic Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there with Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there within a reasonable amount of time More
No help? Have a little squeaking when I turn on my air conditioning. Called Monday, they told me to bring it in Thursday morning at 8 AM. They would check to s Have a little squeaking when I turn on my air conditioning. Called Monday, they told me to bring it in Thursday morning at 8 AM. They would check to see what’s going on and extended warranty should cover. Get to bob hook, drop the car off, look around for a little while. 2 and a half hours later I check on my car still hasn’t been looked at. Tell me my car is next. Come back 30 minutes later. Another excuse that my car is next. Come back again, they tell me the tech is changing a tire and then will begin on my car. At this point I’ve been there 3 and a half hours. I check back again 15 minutes later, I’m told they finally have my car in and it’s being looked at as we speak. Check back again 20 minutes later, the man taking care of me went to lunch, so another man took care of me, says my car hasn’t even gone in yet. Mine was supposed to be next but they bumped 2 more vehicles ahead of mine, and they may not even get to my car until the next day. After 4 and a half hours, I decided to cancel it, and just go home with it. I was told they weren’t aware that I was there, (but they knew because I kept checking in). Not enough communication with the customer. More
Bill Dabney is AWESOME!! Bill is AWESOME because I was in a blind and him and Jason Dugger got together and worked some magic for me. THANKS GUYS SO MUCH Bill is AWESOME because I was in a blind and him and Jason Dugger got together and worked some magic for me. THANKS GUYS SO MUCH More
First Car Purchase!! This was my first time buying a car and everyone at Bob Hook made it a pleasant and easy experience for me. Several staff members greeted me and welco This was my first time buying a car and everyone at Bob Hook made it a pleasant and easy experience for me. Several staff members greeted me and welcomed me to the dealership. I worked primarily with Ralph for sales. He was very patient with me and did an excellent job of explaining features of the car to me, answering every random question I had. I worked with Richard for financing and he did a great job of running different number for me and explaining how the extended warranty and gap insurance worked. More
Cut to the chase, had what I was looking for This dealership was straight forward and the Max, our sales consultant was very helpful to me, cut to the chase on the pricing, and even filled up the This dealership was straight forward and the Max, our sales consultant was very helpful to me, cut to the chase on the pricing, and even filled up the tank for me. More

Professional & Trustworthy This is the 2nd vehicle that we have purchased from Bob Hook Chevrolet. We found Mr. Dabney to be very professional and was willing to talk with us ab This is the 2nd vehicle that we have purchased from Bob Hook Chevrolet. We found Mr. Dabney to be very professional and was willing to talk with us about our needs to be sure we found a car that fit our needs and not just looking for a sell. His honesty I found to be very refreshing and felt comfortable in making the purchase with him. We will be back to see him again for our next car purchase that is for sure. Thank You. More