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Bob Hook Chevrolet

Louisville, KY

4.9
1,524 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,524 reviews

May 14, 2018

Outstanding Great communication throughout. Experience at the dealer was second to none. Made the trip from Memphis...would consider doing again!! This dealer More

by Robert Mooshegian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Moore, Steven Clubb
May 18, 2018 -

Bob Hook Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Hook Chevrolet and we hope to see you again soon!

May 11, 2018

Repeat customer This is the third time in 5 years we have been back to Bob Hook Chevrolet to purchase or lease a new Traverse. We have dealt with Max Minzenberger all More

by NancyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Max Minzenberger
May 17, 2018 -

Bob Hook Chevrolet responded

It's great to hear you had such a great buying experience with Max once again! Thank you for your recommendation of our dealership. We sincerely value your business and look forward to your next visit! Safe travels!

May 10, 2018

Easy and stress free Usually buying a car is a frustrating head ache. This experience wasn’t anything like that. Max was super helpful and got me a great deal. I will defi More

by Kellybu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Bob Hook Jr., Max Minzenberger, Richard Goss
May 17, 2018 -

Bob Hook Chevrolet responded

We are pleased to hear Max provided you with such a positive buying experience! Thank you for the recommendation, and have an amazing day!

May 10, 2018

Great Service! I had another great experience @ Bob hook. This is my second new car purchase. Thanks to Bill Dabney who is a great person to work with. More

by Paulae808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
May 14, 2018 -

Bob Hook Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Hook Chevrolet and we hope to see you again soon!

May 07, 2018

No Diggity Nonsense Straight forward, simple, no nonsense customer service! I can’t say it enough, Jake is the best there is! I can’t imagine buying a car from anyone els More

by Sajustice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
May 09, 2018 -

Bob Hook Chevrolet responded

We are so happy to hear you enjoy working with Jake! Thank you for choosing Bob Hook Chevrolet as your first choice for all your automotive needs!

May 04, 2018

Easy to deal with Willie was easy to talk to and knowledgeable about the trucks I was in the market for. He didn’t try to push me into something that I wasn’t looking f More

by Lil Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mitchell
May 07, 2018 -

Bob Hook Chevrolet responded

Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

May 04, 2018

Very friendly! Friendly environment! Fast service & got a perfect car for me and my daughter! While I was filling out paperwork, I got the little spot of my windshie More

by Hailey2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Mike Higdon
May 07, 2018 -

Bob Hook Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 03, 2018

Good friendly experience It was convenient to be able to work on a deal over the phone and get it close to finalized before making a 3 hour drive to pick the vehicle. More

by Hfoothills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Cecelia Browning
May 07, 2018 -

Bob Hook Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 02, 2018

Great Truck Buying Day Today was a great day when my salesman Steven Clubb presented the truck buying process in a way that didn’t waste my time or his. It was a no nonsense More

by Lannyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clubb
May 04, 2018 -

Bob Hook Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 30, 2018

Amazing! This was my first car and I was really nervous about buying the right car for me. Mr. Huff was really helpful and made sure I left the lot with a grea More

by Chris0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
May 02, 2018 -

Bob Hook Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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