Bob Hook Chevrolet

Outstanding Service I could not have been more impressed with my experience at Bob Hook. My mom bought her car there last year and after that I knew that I want going to I could not have been more impressed with my experience at Bob Hook. My mom bought her car there last year and after that I knew that I want going to get my next car there. I have no complaint once so ever. The price, trade in value, service, and staff could not be any better. Max Minzenberger could not have been a better sales representative. I think Bob Hook is very fortunate that have Max as an employee. He is awesome and he helped me with everything perfectly. I am 21 years old and every car that I buy the rest of my life will from Bob Hook Chevrolet. More

Service Dept I needed to take my GMC Envoy in for a service light and oil change. As my regular service writer was not there I had talked to Ryan Daring on the p I needed to take my GMC Envoy in for a service light and oil change. As my regular service writer was not there I had talked to Ryan Daring on the phone prior to going to the dealership. Upon going into the service dept, he greeted me and began to prepare the work order. He picked up on several items that I needed to have done in addition to the problem I was having. He explained why they should be done. As I needed to leave the vehicle, he kept me up to date with several phone calls. That kind of service is always appreciated. I picked my vehicle up this afternoon and he thanked me for my business. More

Wonderful experience. Mike Sweets was great he kept us posted on a couple of used vans that they had coming in and he was a man of his word and stayed in constant communica Mike Sweets was great he kept us posted on a couple of used vans that they had coming in and he was a man of his word and stayed in constant communication with us via phone and/ or text. I just can't say enough about him, professional, friendly, courteous. Jason Dugger took good care of us also finishing up paperwork. More

Recall I Had a recall on my 2016 StingRay Corvette. Ryan Daring set my appointment and greeted me with warmeth and friendliness upon arrival. He got me in an I Had a recall on my 2016 StingRay Corvette. Ryan Daring set my appointment and greeted me with warmeth and friendliness upon arrival. He got me in and out within an hour. Excellent customer service! Vonda Shuff More

Good experience Good experience. Nobody was pushy and sales was very easy to work. Told them what I was hoping for and the deal was done. Signing the papers and going Good experience. Nobody was pushy and sales was very easy to work. Told them what I was hoping for and the deal was done. Signing the papers and going over everything was right to point. Finished quickly and satisfied. More

Great Buying Experience! Derek made our truck buying experience go so smoothly and I really appreciate all of his help acquainting us with all the features. He is a very patie Derek made our truck buying experience go so smoothly and I really appreciate all of his help acquainting us with all the features. He is a very patient man. More

First time Chevy owner Broderek, Jason and Mike have offered exceptional customer service in guiding me through my purchase of a Chevy Cruze. Friendly, knowledgeable and wi Broderek, Jason and Mike have offered exceptional customer service in guiding me through my purchase of a Chevy Cruze. Friendly, knowledgeable and willing to take extra measures to educate and please their customers! More

Michael Harris was awesome! Michael Harris is the BEST salesman I've ever dealt with! I have bought 3 cars from him over the past six years.. He makes the experience super easy a Michael Harris is the BEST salesman I've ever dealt with! I have bought 3 cars from him over the past six years.. He makes the experience super easy and less stressful. He has never lead me wrong and I feel like I always get the best deal with him.8 😊 Thank you for all you've done for me Michael! More

out of state (Tennessee) I never thought I would ever buy a vehicle on the internet. BUT Willie Mitchell @ Bob Hook Commercial made it easy. I told Willie what I needed in a V I never thought I would ever buy a vehicle on the internet. BUT Willie Mitchell @ Bob Hook Commercial made it easy. I told Willie what I needed in a Van, and my budget, he did great. We got a nice low mileage van, did all the paper work by phone, and email and picked up my van on Saturday. We were in and out of his office in less than 20 minutes. See you next time Willie John & Annette (nashville) More

Oil Change/Recall Work/Breaks Job I brought my car in (a 2013 Chevy Cruze) on October 24, 2016 and worked closely with Ryan Daring. He provided excellent customer service to me. On Oct I brought my car in (a 2013 Chevy Cruze) on October 24, 2016 and worked closely with Ryan Daring. He provided excellent customer service to me. On October 24, 2016 he did a thorough job of work on my car regarding the oil change/recall. I also asked for him to have the brakes checked. At that time he did not try to get me to have the breaks adjusted right away, but was very honest and forthcoming with me regarding the pulsation on my breaks. He assisted in answering all of my questions and did excellent follow-up work with me, especially the next day which was October 25, 2016 when I decided to bring in my car to have the brakes done. He called to advise that the parts would need to be ordered to have the breaks done and sincerely apologized. Also, it was very convenient to have the shuttle drop me off back home and also to have the shuttle to pick me up from work on the 26th of October. Ryan did a great job to ensure my car was completed to my satisfaction and I am truly thankful that I was able to work with Ryan who is a great associate and he was very easy to work with. More