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Bob Hook Chevrolet
Louisville, KY
1,531 Reviews
6 Decades, 3 Generations, 1 Tradition.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,531 reviews
March 16, 2025
Michael went above and beyond. I live 3.5 hrs away. Any issues or potential issues Michael tried to identify and make me aware so I didn't waste a trip down for a truck I wouldn't I live 3.5 hrs away. Any issues or potential issues Michael tried to identify and make me aware so I didn't waste a trip down for a truck I wouldn't want. He tested the crane & did a few tests and sent videos of the crane in action. He contacted the previous owner to ask about the crane. Even 2 days before we were going to drive down & get the truck he let me know about some old mounting holes that were on top of the toolboxes. It was truly a pleasure working with Michael. I wish all people could have such an enjoyable sales experience. More
by todd
Employees Worked With
Michael Sweets
February 25, 2025
Jimmy was extremely thorough and helpful during the entire shopping process. We came and went home with a great new vehicle in the same afternoon. entire shopping process. We came and went home with a great new vehicle in the same afternoon. More
by katleczo
Employees Worked With
Jimmy Harris, Cecelia Browning
February 22, 2025
We just bought my wife a 2025 Equinox and couldn’t have had a better experience. The salesman Max was awesome from beginning to end and really made us feel comfortable with the entire process. The F&I depa had a better experience. The salesman Max was awesome from beginning to end and really made us feel comfortable with the entire process. The F&I department was just as good, didn’t pressure us to buy any extras but did a great job of giving us options if we want to purchase additional warranties or protection packages. I will definitely share my experience with friends and family!. More
by Apryl.davis
Employees Worked With
Jason Dugger, Max Minzenberger
