Bob Hook Chevrolet
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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The Sales Department is top notch! I purchased two vehicles from there a few years ago. One brand new, the other used. Now when bringing a vehicle in for service, that's a whole diff I purchased two vehicles from there a few years ago. One brand new, the other used. Now when bringing a vehicle in for service, that's a whole different story! When you bring a vehicle in for service and the vehicle has to stay a day or so, the only good thing provided is a shuttle service back home! If you need anything major (A/C, Engine, Transmission), you're in trouble! It seems like only one person works on vehicles back there! They're always behind even if you had an appointment. They never have a courtesy vehicle as advertised. Communication about the status of your vehicle is obsolete. You have to practically go in-person to Bob Hook to ask about your vehicle because they will not call or email you back. I don't know what's going on in this service department but I will not bring my vehicle back. If I ever get it back! It's been there 2 months already! More
AJ was my salesman. This was the easiest process I’ve ever had at a dealership. I showed up and the truck was ready to go. I was in and out in like 15 minutes with a This was the easiest process I’ve ever had at a dealership. I showed up and the truck was ready to go. I was in and out in like 15 minutes with a new truck. Very responsive via, text, email, and calls. More
My wife and I had a great experience at Bob Hook Chevy shopping for a Truck/SUV. Greg Coleman was a pleasure to work with! He was extremely knowledgeable about the vehicles and helped us imagine how each shopping for a Truck/SUV. Greg Coleman was a pleasure to work with! He was extremely knowledgeable about the vehicles and helped us imagine how each vehicle would fit our family of 5. Greg made the process stress free, we felt no pressure, and ultimately found the perfect SUV. We highly recommend Bob Hook Chevy (ask for Greg Coleman). We will be back when we are ready for another upgrade! More
My friend Elisha told me about a suv we were looking for and we came in and we loved it and bought it. Jimmy was our sales man and we couldn’t have asked for a better person to help us! All the staff was ve and we came in and we loved it and bought it. Jimmy was our sales man and we couldn’t have asked for a better person to help us! All the staff was very helpful! We had a great experience! More
Bill Dabney helped us in your time of needing a new vehicle. They got us together and they closed while we were there! Everyone provided great service. vehicle. They got us together and they closed while we were there! Everyone provided great service. More
My experience with Anthony Kayser, my purchase a step van was extremely great he kept me inform every step of the way. As I purchase this vehicle over 800 miles away. Anthony inform me within everything abo was extremely great he kept me inform every step of the way. As I purchase this vehicle over 800 miles away. Anthony inform me within everything about the vehicle that I became worry free he continue to work with me all the way down to the shipping. Looking forward of doing business with him again Bob Hook Chevrolet More
The best costumer service I had yet , I want to thank AJ and the Bob hook team it was very nice to do business with you all , thank a a lot and looking forward for more business with you and the Bob hook team it was very nice to do business with you all , thank a a lot and looking forward for more business with you More







