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Bob Hook Chevrolet
Louisville, KY
1,597 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,597 reviews
April 21, 2022
Successful deal with the sale rep Will T . Dabney II. I love the way he deals with the customer and he was most helpful . And i love the new equinox 2022. Dabney II. I love the way he deals with the customer and he was most helpful . And i love the new equinox 2022. More
by Bikash Rai
Employees Worked With
William Dabney
April 17, 2022
Absolutely amazing experience! Went to purchase a vehicle, and left feeling like part of the family. I could not have asked for a better purchasing experience! Went to purchase a vehicle, and left feeling like part of the family. I could not have asked for a better purchasing experience! More
by Kmorris0515
Employees Worked With
Jason Dugger, Max Minzenberger
April 16, 2022
My salesman Bill was amazing. Got me right in to the truck I wanted. Shout out to Kelly as well for making the process quick and easy! Got me right in to the truck I wanted. Shout out to Kelly as well for making the process quick and easy! More
by jvonsenden
Employees Worked With
Jason Dugger, William Dabney, Kelly Byrd
April 12, 2022
Michael Sweets helped make it happen. We tried to get a deal going a few months ago but it didn’t work out. Second time was the charm! We are very excited about the truck. Thanks Michael We tried to get a deal going a few months ago but it didn’t work out. Second time was the charm! We are very excited about the truck. Thanks Michael for all your hard work and going the extra mile. More
by LouisvilleAstroJump
Employees Worked With
Michael Sweets, Rachel Calvert
April 11, 2022
We had an excellent buying experience with our new Colorado truck from this dealership. Our Sales Associate was Bill Dabney and he was very helpful and prompt when answering our questions. He was know Colorado truck from this dealership. Our Sales Associate was Bill Dabney and he was very helpful and prompt when answering our questions. He was knowledgeable and a big help with ordering the truck we wanted and kept us updated during the whole process. More
by John B
Employees Worked With
William Dabney
April 11, 2022
My experience with Bob Hook was very gratifying. Max knew what I wanted in a car and he made sure I got it. From the financing department to the sales department, I was pleased with the whole experi Max knew what I wanted in a car and he made sure I got it. From the financing department to the sales department, I was pleased with the whole experience. More
by jeffbarton
Employees Worked With
Max Minzenberger, Cecelia Browning
April 06, 2022
Beautiful customer service lounge area for speaking with customers interested in purchasing a car or truck. Sales agent was extremely helpful when we came in. His experience made us feel comfortable about customers interested in purchasing a car or truck. Sales agent was extremely helpful when we came in. His experience made us feel comfortable about making a decision. Completing paperwork went smoothly with another experienced financial department rep. More
by llackey40
Employees Worked With
William Dabney, Cecelia Browning
April 06, 2022
Great experience at Bob hook Chevrolet Bill and Jake we’re great in helping me purchase my suv. I’m so very very happy with my vehicle!!! we’re great in helping me purchase my suv. I’m so very very happy with my vehicle!!! More
by Lennylime
Employees Worked With
William Dabney, Jake Bishop
