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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

November 09, 2024

Max & Cecilia are definitely an asset to Bob Hook Chevrolet. Both were very genuine in their jobs. Very accommodating in buying my car. More

by c.dearingCMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger, Cecelia Browning
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Nov 11, 2024 -

Bob Hook Chevrolet responded

Congratulations on your new car, c.dearingCMD! We are thrilled to hear that Max and Cecelia we helpful in making your car buying experience great. Enjoy your new Chevy, and thank you for choosing our dealership! Sincerely, Bob Hook III General Manager

November 05, 2024

Took new car into dealer for warranty work. Was there for a week. Checked on it and was told it would be at least another week to two weeks. Advisor said we could pick it up, and did. He said h More

by wgshepard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith King, Mitchal Terry
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Nov 13, 2024 -

Bob Hook Chevrolet responded

Hi Wgshepard10, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Bob Hook III General Manager

November 01, 2024

My recent purchase was stress free! Our sales person Bill Dabney provided good service ! Keith K. More

by Keithk1960000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Nov 01, 2024 -

Bob Hook Chevrolet responded

Hi Keith, thank you for taking the time to leave us a 5 star review. We very happy to know that Bill helped you have a stress free car buying experience. We wish you many happy miles in your new vehicle! Sincerely, Bob Hook III General Manager

October 31, 2024

Bob hook was very easy to work with. Greg was our sales person and we couldn’t have asked for a better person to work with. The transaction was so simple. More

by Tyler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd, Cecelia Browning, Greg Coleman, Tyler Marshall
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Oct 31, 2024 -

Bob Hook Chevrolet responded

Congratulations on your new vehicle, Tyler! We're glad to hear that Greg made the process simple and that you found a car you love. Thank you for choosing Bob Hook! Sincerely, Bob Hook III General Manager

October 30, 2024

We were looking for a specific car and found it at Bob Hook. When they matched us with Max to talk us through the purchase, it was wonderful. He helped with all the details and made it a great experience. More

by Dianne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
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Oct 30, 2024 -

Bob Hook Chevrolet responded

Hi Dianne, thank you for leaving us a 5 star review. We're very happy that Max helped you through the car buying process. We wish you the very best with your new vehicle and hope to work with you again someday! Sincerely, Bob Hook III General Manager

October 25, 2024

Caleb was awesome. Will send customers to you. Perfect all around.10 out of 10 More

by susanmcneill795
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Tim Hagan, Caleb Lane
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Oct 28, 2024 -

Bob Hook Chevrolet responded

Thank you for your kind feedback Susan. We're so happy to hear that Caleb gave you such a great experience. We appreciate your kind words and recommendations, and hope to work with you again in the future! Sincerely, Bob Hook III General Manager

October 24, 2024

Jimmy is an excellent salesman. Will recommend to anyone, any time. Indeed a great and easy going guy. More

by Andrea Rosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Report | Print
Oct 24, 2024 -

Bob Hook Chevrolet responded

Thank you for your 5 star review, Andrea. We're glad that Jimmy helped make your car buying experience great. We appreciate you choosing Bob Hook Chevrolet, and hope to work with you again sometime. Sincerely, Bob Hook III General Manager

October 22, 2024

Mr Jimmie Harris was polite and generous help me purchase my 2023 ford Explorer very nice guy you should go check him out. More

by Mr Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Report | Print
Oct 22, 2024 -

Bob Hook Chevrolet responded

Mr. Scott, thank you for your 5 star review, we appreciate it. We're glad to hear that Jimmy helped you drive home in a vehicle you love. Congratulations on your Explorer, and we hope to work with you again soon! Sincerely, Bob Hook III General Manager

October 19, 2024

My salesman Bill Dabney was nice and pleasant to me, he was professional and informative. I am happy with my car. More

by my3girlsandme5385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Oct 21, 2024 -

Bob Hook Chevrolet responded

My3girlsandme5385, thank you for leaving us a 5 star review. We're glad that you're happy with your new car, and that Bill was able to help you make the best choice for you. We appreciate you choosing Bob Hook, and hope to see you again soon! Sincerely, Bob Hook III General Manager

October 17, 2024

Bill Dabney was easy to work with and very knowledgeable about the product. Cecilia in Finance was also easy to work with. I’m pleased with the process. More

by Tom Harmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Oct 17, 2024 -

Bob Hook Chevrolet responded

Hi Tom, thank you for your kind feedback. We're glad to hear that Tom was able to help you find a car you love, and the Cecelia was able to walk you through the financing process. We hope you're enjoying your new vehicle! Sincerely, Bob Hook III General Manager

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