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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,522 Reviews
Call Dealership (502) 499-0800
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

October 30, 2024

We were looking for a specific car and found it at Bob Hook. When they matched us with Max to talk us through the purchase, it was wonderful. He helped with all the details and made it a great experience. More

by Dianne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
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Oct 30, 2024 -

Bob Hook Chevrolet responded

Hi Dianne, thank you for leaving us a 5 star review. We're very happy that Max helped you through the car buying process. We wish you the very best with your new vehicle and hope to work with you again someday! Sincerely, Bob Hook III General Manager

October 25, 2024

Caleb was awesome. Will send customers to you. Perfect all around.10 out of 10 More

by susanmcneill795
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Tim Hagan, Caleb Lane
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Oct 28, 2024 -

Bob Hook Chevrolet responded

Thank you for your kind feedback Susan. We're so happy to hear that Caleb gave you such a great experience. We appreciate your kind words and recommendations, and hope to work with you again in the future! Sincerely, Bob Hook III General Manager

October 24, 2024

Jimmy is an excellent salesman. Will recommend to anyone, any time. Indeed a great and easy going guy. More

by Andrea Rosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
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Oct 24, 2024 -

Bob Hook Chevrolet responded

Thank you for your 5 star review, Andrea. We're glad that Jimmy helped make your car buying experience great. We appreciate you choosing Bob Hook Chevrolet, and hope to work with you again sometime. Sincerely, Bob Hook III General Manager

October 22, 2024

Mr Jimmie Harris was polite and generous help me purchase my 2023 ford Explorer very nice guy you should go check him out. More

by Mr Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Report | Print
Oct 22, 2024 -

Bob Hook Chevrolet responded

Mr. Scott, thank you for your 5 star review, we appreciate it. We're glad to hear that Jimmy helped you drive home in a vehicle you love. Congratulations on your Explorer, and we hope to work with you again soon! Sincerely, Bob Hook III General Manager

October 19, 2024

My salesman Bill Dabney was nice and pleasant to me, he was professional and informative. I am happy with my car. More

by my3girlsandme5385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Oct 21, 2024 -

Bob Hook Chevrolet responded

My3girlsandme5385, thank you for leaving us a 5 star review. We're glad that you're happy with your new car, and that Bill was able to help you make the best choice for you. We appreciate you choosing Bob Hook, and hope to see you again soon! Sincerely, Bob Hook III General Manager

October 17, 2024

Bill Dabney was easy to work with and very knowledgeable about the product. Cecilia in Finance was also easy to work with. I’m pleased with the process. More

by Tom Harmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Oct 17, 2024 -

Bob Hook Chevrolet responded

Hi Tom, thank you for your kind feedback. We're glad to hear that Tom was able to help you find a car you love, and the Cecelia was able to walk you through the financing process. We hope you're enjoying your new vehicle! Sincerely, Bob Hook III General Manager

October 15, 2024

Jimmy did a great job of showing me the bells and whistles of the truck I purchased. No haggle pricing allowed us to make a deal very quickly. Thanks guys! More

by Jim C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Report | Print
Oct 15, 2024 -

Bob Hook Chevrolet responded

Hi Jim, thanks for leaving us 5 stars. It's great to know that Jimmy was able to show you all that your new truck had to offer. We hope that you're loving it! Thank you for choosing Bob Hook, take care! Sincerely, Bob Hook III General Manager

October 14, 2024

Jimmy Harris was a very helpful person, answered every question and was very patient when we needed time to figure things out. More

by ronald.romans15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Report | Print
Oct 14, 2024 -

Bob Hook Chevrolet responded

Hi Ronald, thank you for the 5 star review. We're so glad to hear that Jimmy was able to answer any questions that you had. We appreciate your feedback and hope to work with you again soon! Sincerely, Bob Hook III General Manager

October 14, 2024

Jimmy Harris made everything fast and easy for us. Couldn't have asked for any more! More

by bluedyeno3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Report | Print
Oct 14, 2024 -

Bob Hook Chevrolet responded

Hi Bluedyeno3, thank you for your positive review. We are happy to hear that Jimmy made the car-buying process easy for you! We wish you all the best with your vehicle and hope to see you again sometime. Sincerely, Bob Hook III General Manager

October 13, 2024

This was the first dealership in many, many years that did not let me sign my name and drive the truck home that night. They were very honest and easy to deal with upfront about everything. More

by n1njazx7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Duane Rust
Report | Print
Oct 14, 2024 -

Bob Hook Chevrolet responded

Hi n1njazx7, thank you for sharing your experience with us. We hope that you're loving your new truck, despite the longer purchase time. We appreciate your patience and hope to work with you again in the future. Sincerely, Bob Hook III General Manager

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