
Bob Hook Chevrolet
Louisville, KY
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Our experience was very nice one. Max made it very easy. It had been so long since we had bought a new car. Max went over everything and showed us how it worked. He was very patient, Max made it very easy. It had been so long since we had bought a new car. Max went over everything and showed us how it worked. He was very patient, because we were unfamiliar with all the new technology. Our experience was very pleasant and enjoyable. More
Waited three hours to get a headlight replaced. I was told it was fixed but when i got home i saw they hadn't done anything.There was no charge and no service ticket.I should have figured something I was told it was fixed but when i got home i saw they hadn't done anything.There was no charge and no service ticket.I should have figured something was wrong.I've done business there for years but they've lost a customer now. More
Courtesy, efficient and well maintained. No problem viewing several choices for purchase and immediately offered a test drive. Would reccomend to friends and family. No problem viewing several choices for purchase and immediately offered a test drive. Would reccomend to friends and family. More
My car broke down on the way from Florida to go visit my family. So when I get here I need a new car and Bob Hook Chevy hooked me up. They didn't have the color I wanted but they found one and brought it to family. So when I get here I need a new car and Bob Hook Chevy hooked me up. They didn't have the color I wanted but they found one and brought it to the dealership. Kelly Byrd and Bill Dabney were amazing. They went above and beyond to get me my new Equinox. Jason in the business office was great as well. Thanks again- Pinky from Florida. More
The Dealership and everyone involved in the trade of our car and the purchase of the new car was very helpful and knowledgeable and Our Salesman William Dabney was informative and knowledgeable and made us car and the purchase of the new car was very helpful and knowledgeable and Our Salesman William Dabney was informative and knowledgeable and made us comfortable with our decision to purchase a new vehicle. I will recommend him and Bob Hook to anyone that needs a new vehicle More
I have never been in and out of a dealership as quickly and as smoothly as here! Bill Dabney is the way to go, he made the transition smooth, was fast and accurate with all the information he gave me! Woul and as smoothly as here! Bill Dabney is the way to go, he made the transition smooth, was fast and accurate with all the information he gave me! Would highly recommend bob hook and Bill, to anyone looking for a vehicle! More