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Bob Howard Acura

Oklahoma City, OK

Overview
Reviews
Vehicles
4.7
718 Reviews
Call Dealership (405) 753-8770
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13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 718 reviews

January 21, 2024

Came in without an appointment on a Saturday afternoon for a flat tire, staff was very accommodating. They informed us of a nail in a tire. They patched it & added nitrogen, along with checking all the ot More

by T.sparks2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember, a few nice ladies.
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Jan 26, 2024 -

Bob Howard Acura responded

Thank you for sharing your positive experience! We're glad to hear that the staff was accommodating and took care of your flat tire efficiently. It's great that they not only patched the tire but also checked and filled all the other tires to specification. The extra touch of washing your car adds to the excellent service. Safe travels and we appreciate your visit!

January 20, 2024

Courteous, efficient, thorough, knowledgeable, and very friendly.. I really appreciate the ‘service with a smile’. More

by sandifogelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They didn’t have name tags
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Jan 23, 2024 -

Bob Howard Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

Great girls and guys working here! Had my car serviced today and Cain was so helpful and friendly. Every employee I’ve worked with over the years have been wonderful More

by Nmstringer33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
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Jan 23, 2024 -

Bob Howard Acura responded

We're delighted to hear about your positive experience with our team at the service center. It's great to know that Cain was helpful and friendly during your car service. Your kind words about the employees you've worked with over the years are truly appreciated. We're here to assist you, and thank you for your continued trust in our service!

January 17, 2024

The Service department staff were courteous and prompt. I appreciated the communication during the process as well. More

by snyders31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Mitchell
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Jan 23, 2024 -

Bob Howard Acura responded

We're pleased to hear that our Service department staff were courteous and prompt at your recent visit. Communication during the process is crucial, and we're glad to know that you appreciated that aspect of our service. We're here to assist you, and thank you for choosing our service!

January 16, 2024

Thank you for always providing exceptional service and care with my vehicle. Thank you Emma Rowe-Hawk; it’s always a pleasure working with you. 😀❤️ More

by You
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rowe-Hawk
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Jan 19, 2024 -

Bob Howard Acura responded

You're very welcome! It's wonderful to hear that you consistently receive exceptional service and care for your vehicle and that working with Emma has been a pleasure for you. Safe travels and continued satisfaction with the service for your vehicle!

January 12, 2024

I had a great service experience with the service department. They went above and beyond for me when I had an unforeseen problem. More

by LJJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern, Kris service manager
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Jan 13, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Outstanding Performance in customer service, quality product and management. The service area is very maintained. More

by Billy.rogers100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees perform outstanding.
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Jan 13, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Quick and excellent service when I brought my 2020 RDX for an oil change and tire rotation. More

by Da2garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 16, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a quick and excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Emma and her team provided us with world-class service! Great job by her team of technicians keeping our Acura up-to-date on its service needs. More

by JOHN.L.GLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Jan 11, 2024 -

Bob Howard Acura responded

It's fantastic to hear that you had a great experience and that Emma provided world-class assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 07, 2024

Dealership is great at service. Service Advisor was thorough and communicated at each step of the process. More

by Rob Reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot.
Report | Print
Jan 09, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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