Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Howard Acura
Oklahoma City, OK
597 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 597 reviews
July 23, 2024
Joni , Jeremy Anna and GM did well to help me, the rest are unprofessional 8 hours waiting to get an expensive repair. After 8 hours offering a loaner. Joni and Jeremy only two to check on me. Then after are unprofessional 8 hours waiting to get an expensive repair. After 8 hours offering a loaner. Joni and Jeremy only two to check on me. Then after I get my car Jonathan calls me 5 minutes after being home to ask about my interest in 24 integra , that was the loaner! After he just saw me speak to the GM! No respect for customers or women maybe. Jacob the GM is great. Joni is the sweetest human. Jeremy is only one you should buy a car from if you go to acura. More
by Heidi Ayala
Employees Worked With
Joni , JEREMY LAY
Helpful July 20, 2024
Courteous and friendly. Answered my questions that I had. Did come to me as soon as I drove in and told me someone would be here to take care of me. Answered my questions that I had. Did come to me as soon as I drove in and told me someone would be here to take care of me. More
by Savhill44
Employees Worked With
Anna
July 19, 2024
I waited 45 minutes, after my car was finished, to pay for my service.My appt.was at 10am. For a tire rotation and to replace a tag light.I left at 12:10pm..This was really up setting, that no one every r for my service.My appt.was at 10am. For a tire rotation and to replace a tag light.I left at 12:10pm..This was really up setting, that no one every really tried to help me. Workers just passed me by I like I was a nobody. More
by braggsck
Employees Worked With
Anna
July 13, 2024
The service department could stand to step up their level of service quite a few notches. The service manager argued with me about what I heard her say. Instead of apollogizing for the misunderstanding and r of service quite a few notches. The service manager argued with me about what I heard her say. Instead of apollogizing for the misunderstanding and restating the information, she continued to argue with me about what I heard. AND then told me she was going to hang up on me. I have been in customer service for 25+ years and regardless of whether or not the customer what the customer heard is correct, you don't argue with them about it. You APOLOGIZE for the misunderstanding and restate. If there was another Acura dealership in OKC, OK I would give them a try next time. Unfortunately for me, I don't have another option. And continue to go back for subpar customer service. More
by traynor410
Employees Worked With
Chris and Anna in the service department
