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Bob Howard Acura

Oklahoma City, OK

4.8
556 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 556 reviews

April 21, 2024

I have used this dealership for over 30 years and I have confidence in their workmanship. More

by Patsy.wylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delstin Tipps, JT Martin
Apr 23, 2024 -

Bob Howard Acura responded

We greatly appreciate your long-standing trust and confidence in us over the past 30 years. Knowing that you rely on our workmanship reinforces our commitment to providing top-notch service and maintaining the highest standards for our customers.

April 20, 2024

Professional service agents and technicians I provided detailed information on services needed with video documentation. More

by Sam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
Apr 23, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Everyone that I dealt with was very kind and knowledgeable. The work was done efficiently and I was given a loaner car to drive. More

by sshons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Apr 16, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a kind and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Always a pleasure doing business with Bob Howard Acura. I bought my first Acura there in 2005. Returned to purchase my new one. Hileda did a great job for me. More

by lorri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hileda Morales, Delstin Tipps, JT Martin
Apr 04, 2024 -

Bob Howard Acura responded

That's wonderful to hear about your continued positive experience with Bob Howard Acura! We're thrilled that you've been a loyal customer since 2005 and that Hileda did a great job assisting you with your recent purchase. Thank you for choosing us. We're here to ensure your continued satisfaction with our services.

March 29, 2024

Honestly i have been trying to get a car on finance for a long time and i won't be able to since i was doing first time financing. but finally i find i guy on text msg he literally help me out like his own a More

by hudaibahmed147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Nguyen, Delstin Tipps, JT Martin
Apr 04, 2024 -

Bob Howard Acura responded

Thank you for sharing your experience with us! We're delighted that we could assist you in getting financing for your car, especially given the challenges of first-time financing. It's great to hear that our team member was able to help you like their own and that you found the process at our Acura showroom quick, simple, and free of unnecessary questions. We're thrilled that we could make your life easier and help you get into the car you wanted. We appreciate your feedback and look forward to serving you again!

March 28, 2024

Jeremy and Robert were great, very patient. However, there seems to be a lack of knowledge on the reason behind needing signatures on some of the paperwork. When questioned as to why a signatur More

by w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Robert, JT Martin
Apr 03, 2024 -

Bob Howard Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 27, 2024

Emma and Kris took amazing care of me. Great, prompt, friendly and honest service. Great mechanic work. More

by crice117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma, Kris
Apr 03, 2024 -

Bob Howard Acura responded

It's fantastic to hear that you had a great experience and that Emma and Kris provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 21, 2024

Excellent customer service. Low wait time. Detailed report. Above and beyond help and honest work. More

by Mr. Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Delstin Tipps, JT Martin
Mar 22, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Service department staff were friendly and seemed willing to get me in and out as quickly as possible. Since I live 70 miles away I had no desire to sit around a dealership all day. Dealer did not have the More

by oldpheet
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Mar 22, 2024 -

Bob Howard Acura responded

Thank you for sharing your experience. It's great to hear that the service department staff were friendly and efficient in getting you in and out quickly. We apologize for the inconvenience caused by the part not being in stock, but we're glad you were able to get your car back and the repairs completed within a reasonable time once the part arrived.

March 20, 2024

Outstanding service, with customer satisfaction. From start to finish with personalized service to the highest degree. More

by Bosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma B
Mar 22, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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