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Bob Howard Acura

Oklahoma City, OK

4.7
741 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 741 reviews

February 03, 2024

Routine service. All went well and on time. Not much else to say, yada yada More

by Kray113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt get her name.
Feb 04, 2024 -

Bob Howard Acura responded

Appreciate the straightforward update! Wishing you smooth travels ahead!

February 01, 2024

Excellent friendly service! The service department was speedy and explained the service provided in a detailed way. More

by martinamiee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Feb 02, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

Excellent experience, best sales person we have ever dealt with when purchasing a car. Will definitely be back in the future. More

by Soonerfbfan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lay
Feb 01, 2024 -

Bob Howard Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Came in without an appointment on a Saturday afternoon for a flat tire, staff was very accommodating. They informed us of a nail in a tire. They patched it & added nitrogen, along with checking all the ot More

by T.sparks2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember, a few nice ladies.
Jan 26, 2024 -

Bob Howard Acura responded

Thank you for sharing your positive experience! We're glad to hear that the staff was accommodating and took care of your flat tire efficiently. It's great that they not only patched the tire but also checked and filled all the other tires to specification. The extra touch of washing your car adds to the excellent service. Safe travels and we appreciate your visit!

January 20, 2024

Courteous, efficient, thorough, knowledgeable, and very friendly.. I really appreciate the ‘service with a smile’. More

by sandifogelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They didn’t have name tags
Jan 23, 2024 -

Bob Howard Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

Great girls and guys working here! Had my car serviced today and Cain was so helpful and friendly. Every employee I’ve worked with over the years have been wonderful More

by Nmstringer33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Jan 23, 2024 -

Bob Howard Acura responded

We're delighted to hear about your positive experience with our team at the service center. It's great to know that Cain was helpful and friendly during your car service. Your kind words about the employees you've worked with over the years are truly appreciated. We're here to assist you, and thank you for your continued trust in our service!

January 17, 2024

The Service department staff were courteous and prompt. I appreciated the communication during the process as well. More

by snyders31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Mitchell
Jan 23, 2024 -

Bob Howard Acura responded

We're pleased to hear that our Service department staff were courteous and prompt at your recent visit. Communication during the process is crucial, and we're glad to know that you appreciated that aspect of our service. We're here to assist you, and thank you for choosing our service!

January 16, 2024

Thank you for always providing exceptional service and care with my vehicle. Thank you Emma Rowe-Hawk; it’s always a pleasure working with you. 😀❤️ More

by You
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rowe-Hawk
Jan 19, 2024 -

Bob Howard Acura responded

You're very welcome! It's wonderful to hear that you consistently receive exceptional service and care for your vehicle and that working with Emma has been a pleasure for you. Safe travels and continued satisfaction with the service for your vehicle!

January 12, 2024

I had a great service experience with the service department. They went above and beyond for me when I had an unforeseen problem. More

by LJJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern, Kris service manager
Jan 13, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Outstanding Performance in customer service, quality product and management. The service area is very maintained. More

by Billy.rogers100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees perform outstanding.
Jan 13, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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