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Bob Howard Acura

Oklahoma City, OK

4.7
741 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 741 reviews

July 19, 2023

I always have my Acura serviced at Bob Howard Acura. They do a great job at a reasonable price. I have confidence in this dealership whether I am buying a car or bringing it in for service. More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Jul 29, 2023 -

Bob Howard Acura responded

Thank you, Nancy, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 17, 2023

Service department was awesome. Got me in and out no problem. Kept me updated through the day on the process of the work being done. Thanks! More

by brody.gaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Aug 14, 2023 -

Bob Howard Acura responded

You are very welcome! We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

July 15, 2023

Had my car serviced here. Cain was very helpful and thorough. I was very pleased with the service department. More

by patticoskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain
Jul 19, 2023 -

Bob Howard Acura responded

Thank you for being our customer, we appreciate your kind words!

July 15, 2023

They do not honor warranties on automotive batteries that they provided and put in cars. More

by darrenandmichele1991
Recommend Dealer
No
Employees Worked With
Eric
July 13, 2023

Sal was fantastic! No complaints. Very attentive, courteous, truthful, and thorough. Couldn’t ask for a better salesperson. Very, very disappointed with the financ More

by Mindy Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Martinez/John?
Aug 14, 2023 -

Bob Howard Acura responded

Mindy, Congratulations on your new Acura! Our utmost priority is to ensure that our customers are fully content with our services. We regret any inconvenience you may have experienced during your visit, but we are pleased to learn that Sal Martinez provided you with excellent customer service. Thank you for the Five Stars and for taking the time to share your review with us. We appreciate your business and look forward to the opportunity to assist you again.

July 12, 2023

Long time customer, always a good experience. Fast and convenient, helpful and courteous service staff. More

by sbnickels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Jul 27, 2023 -

Bob Howard Acura responded

We are so happy to read such a great review about Bob Howard Acura!

July 11, 2023

Overall, this is a better experience and I’ve had in the past, so I want to make sure that is stated. My advisor came and the service manager were very courteous and even got me a rental car. My only compla More

by atreedoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain, service Manager
Aug 13, 2023 -

Bob Howard Acura responded

We are glad to know that you received better service from the service manager and your advisor. Our aim is to ensure that you are completely satisfied with our services, and we appreciate any feedback that will help us improve our services for your next visit. Thank you for your review, and we look forward to the opportunity to assist you again in the future.

July 11, 2023

I can always get in quickly for service. They are fast and efficient. Staff is courteous and helpful. More

by kkickingbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Jul 13, 2023 -

Bob Howard Acura responded

Thank you for your kind words for our staff, we appreciate it!

July 08, 2023

Towed car in Friday afternoon for the alternator going out and all of the repairs was done by Saturday morning. Wasn’t even down for 24 hours More

by brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain
Aug 10, 2023 -

Bob Howard Acura responded

Brady, we are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your Five Star review! Bob Howard Acura looks forward to the pleasure of assisting you again and as always, we appreciate your business.

July 07, 2023

The service department was able to work me in and out before close. Many thanks! More

by Cjuneau22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern from Guthrie
Jul 27, 2023 -

Bob Howard Acura responded

Thank you so much for the positive review!

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