
Bob Howard Acura
Oklahoma City, OK
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I always have my Acura serviced at Bob Howard Acura. They do a great job at a reasonable price. I have confidence in this dealership whether I am buying a car or bringing it in for service. They do a great job at a reasonable price. I have confidence in this dealership whether I am buying a car or bringing it in for service. More
Service department was awesome. Got me in and out no problem. Kept me updated through the day on the process of the work being done. Thanks! Got me in and out no problem. Kept me updated through the day on the process of the work being done. Thanks! More
Sal was fantastic! No complaints. Very attentive, courteous, truthful, and thorough. Couldn’t ask for a better salesperson. Very, very disappointed with the financ No complaints. Very attentive, courteous, truthful, and thorough. Couldn’t ask for a better salesperson. Very, very disappointed with the finance guy. He was very manipulative and not trustworthy. Tried to give us a higher interest rate and act like it was a mistake. Tried to charge us more on the sales order than what was agreed to. I had to actually hand write out the math to show him where he was wrong. Was incompetent and I would be embarrassed to have him working in my dealership. If it had not been for Sal and his knowledge and respectfulness I would have walked out and gone to Wichita or Tulsa to buy my car. Please do not take my opinion of the finance department out on Sal. I cannot stress enough what a breath of fresh air Sal was. He has absolutely no control over how the finance guy conducts his business. More
Overall, this is a better experience and I’ve had in the past, so I want to make sure that is stated. My advisor came and the service manager were very courteous and even got me a rental car. My only compla past, so I want to make sure that is stated. My advisor came and the service manager were very courteous and even got me a rental car. My only complaint after spending $2400 is the fact that they didn’t wash my car, I’ve taken it in the past for oil changes and did receive a car wash, however, this time I spent quite a bit I feel like they could’ve at least washed the car. More