Bob Howard Acura

Friendly and fast. Best visit thus far. Don was the service tech that worked with me. Such a friendly guy-- and made the visit a pleasure. My car was ready quickly, and Mitesh Gandhi showe Don was the service tech that worked with me. Such a friendly guy-- and made the visit a pleasure. My car was ready quickly, and Mitesh Gandhi showed me a new car while I waited. More

Quick and Easy Everyone I dealt with at the dealership always takes time to help me and describe what was done to the car. They call BEFORE doing any extras and do Everyone I dealt with at the dealership always takes time to help me and describe what was done to the car. They call BEFORE doing any extras and do not try to sell me anything I don't need or want. Thank you! More

Very good I have been taking my car there for along time and have never been disappointed with my service. Very friendly service technician and helpful. I woul I have been taking my car there for along time and have never been disappointed with my service. Very friendly service technician and helpful. I would recommend them anytime More

Better experience than last time On my last visit I felt like I had been fleeced and was considering not returning again. Gregg told me that prices had been lowered since then. I ap On my last visit I felt like I had been fleeced and was considering not returning again. Gregg told me that prices had been lowered since then. I appreciated that the mechanic found two nails in one of my tires and I was able to get a new tire the next day. More

Maintenance The Bob Howard Acura service department always provides prompt and attentive service. We received a detailed analysis of the condition of our car and The Bob Howard Acura service department always provides prompt and attentive service. We received a detailed analysis of the condition of our car and it’s functions by our service rep. The Acura is a great car and the service and support we get almost assures that this dealer will be considered in our next purchase. More

Working with Your Service Advisor My car is just over three years old. I consistently work with the same service advisor. I’m quite comfortable with him and the dealership— will like My car is just over three years old. I consistently work with the same service advisor. I’m quite comfortable with him and the dealership— will likely purchase another Acura. More

Initial Service Made an appoint for the first service visit on our 2018 Acura MDX and they were able to get in the next day. Arrive at 8am and they took my vehicle b Made an appoint for the first service visit on our 2018 Acura MDX and they were able to get in the next day. Arrive at 8am and they took my vehicle back to start on Work being performed, they also washed the car as well. I was waiting on the vehicle as it was stated that it should take 60-75 minutes but it took a bit longer to complete so that would be my only issue with the visit. More

Great service! I always have my car serviced at dealerships. Bob Howard takes good care of my car and get it in quickly. A big plus? A loaner car so I don't have to I always have my car serviced at dealerships. Bob Howard takes good care of my car and get it in quickly. A big plus? A loaner car so I don't have to wait around all day! More

Outstanding Speedy same day pleasant service. Bent over backwards to the point of going to show room to get another loaner because they had run out of them. Trea Speedy same day pleasant service. Bent over backwards to the point of going to show room to get another loaner because they had run out of them. Treated like a king. Was thinking about buying another brand next time but will have to think long and hard before switching with this kind of a service department run by Eric Collins and Jeff Lang! More

First service experience--Tops! Bob Howard Acura couldn't have made it easier. Gregg was very helpful in setting up the appointment and he met us when we arrived. The service team wa Bob Howard Acura couldn't have made it easier. Gregg was very helpful in setting up the appointment and he met us when we arrived. The service team was thorough and helpful, and the waiting area made the experience a pleasant one. The technician explained the service provided before sending us home. Everyone at the dealership has been extremely friendly and customer-oriented. Many thanks! More