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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
386 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 386 reviews

August 29, 2024

Very good service. We got a really good deal on a new Buick. Highly recommend. More

by madalyn.hallford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
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Aug 30, 2024 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and found a fantastic deal on your new Buick at Bob Howard Buick GMC. Your recommendation means a lot to us! We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

Sep 01, 2024 -

Bob Howard Buick GMC responded

Hi, thank you for taking the time to leave a review for us at Bob Howard Buick GMC. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Everything was great because J. Lemon. Dustin in the finance department was so rude not helpful at all. Dustin made it seem it didn’t matter whether we purchased a vehicle or not an More

by Trini_26_13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jefferey Lemon, sales was amazing and we only bought the car because of him
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Sep 06, 2024 -

Bob Howard Buick GMC responded

Trini_26_13, I appreciate you taking the time to inform me about your recent sales experience. I deeply regret any inconvenience you may have encountered in F & I, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Regards, Bobby Lubbers General Manager blubbers@bobhowardauto.com

August 29, 2024

The car buying experience was smooth from the salesman Doug who was excellent. The whole crew was easy to deal with. We left completely satisfied. More

by vcline72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Aug 30, 2024 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your car buying experience at Bob Howard Buick GMC was smooth and that Doug provided excellent service. It's great to know our team made a positive impact on your visit. We appreciate your feedback and look forward to seeing you again! -The Bob Howard Buick GMC Team

Sep 01, 2024 -

Bob Howard Buick GMC responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

I have not bought a car since 2009. The sales rep Mike was very nice & listened to what I wanted & could afford. The loan process went well too. More

by cinkearney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mohr , finance, Digital AirStrike
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Aug 30, 2024 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with excellent service and helped you find the right vehicle within your budget. It's great to know that the loan process went smoothly as well. We appreciate your feedback and look forward to welcoming you back to Bob Howard Buick GMC in the future! -The Bob Howard Buick GMC Team

Sep 01, 2024 -

Bob Howard Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Salesman Mark was good to deal with. Negotiation back & forth was better than average, the finance guy was a rude jerk cause I told my salesman to tell him not to waste my time trying to More

by Blahblah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 31, 2024 -

Bob Howard Buick GMC responded

Blahblah, I appreciate you taking the time to inform me about your recent sales experience. I deeply regret any inconvenience you may have encountered while in finance. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Regards, Bobby Lubbers General Manager blubbers@bobhowardauto.com

August 27, 2024

They were friendly and polite. Diagnosis was done the next day and it was fixed the next working day. When I picked it up the service parking brake light was still on and it had a More

by Sbmbcutting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 31, 2024 -

Bob Howard Buick GMC responded

Sbmbcutting, Thank you for informing me about your recent service experience. We are very sorry to hear that those two items were not handled. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Regards, Bobby Lubbers General Manager blubbers@bobhowardauto.com

August 26, 2024

They got me in for my service quickly and the work was done in a satisfactory time. More

by phyllisjohnson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Aug 28, 2024 -

Bob Howard Buick GMC responded

Thank you for your positive feedback! We're glad to hear that you had a quick and satisfactory experience with our service at Bob Howard Buick GMC. We appreciate your support and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

Aug 31, 2024 -

Bob Howard Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

The dealership made the buying process easy and enjoyable. I would highly recommend this dealership as well as my salesman, Blake Harris, to everyone I know. More

by Mk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Harris , Digital AirStrike
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Aug 26, 2024 -

Bob Howard Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found the buying process at Bob Howard Buick GMC easy and enjoyable. Blake will be delighted to know you appreciated his assistance. We appreciate your recommendation and look forward to serving you and your friends in the future! -The Bob Howard Buick GMC Team

August 22, 2024

Maintenance care for my car was easily scheduled same day and promptly completed to my satisfaction. More

by Habs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Digital AirStrike
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Aug 23, 2024 -

Bob Howard Buick GMC responded

Thank you for your kind review! We're thrilled to hear that you were able to schedule your car's maintenance at Bob Howard Buick GMC on the same day and that the service met your satisfaction. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

Aug 24, 2024 -

Bob Howard Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

Very happy with the buying experience. Service was great. I’ve dealt with Ricky Schulz for years and trust his experience and expertise. The Acadia I bought is a great vehicle. More

by stevedir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Schulz, Digital AirStrike
Report | Print
Aug 22, 2024 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great buying experience at Bob Howard Buick GMC and that you found our service to be excellent. It's fantastic that you've built a trusting relationship with Ricky, and we're glad you're enjoying your new Acadia. We appreciate your support and look forward to serving you again in the future! -The Bob Howard Buick GMC Team

Aug 23, 2024 -

Bob Howard Buick GMC responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

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