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Bob Howard Buick GMC

Oklahoma City, OK

4.6
183 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 183 reviews

April 27, 2024

Bought an older SUV mostly for doordashing. Only got one set of keys which my paperwork says I received 2 called the sales person Mark Samson.said there was only one set of keys. Two days later More

by tkdye8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Samson
Apr 30, 2024 -

Bob Howard Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 26, 2024

I wasn’t really sure what I really wanted in a truck. Once Aldo Pashaj approached me in the lot and we introduced ourselves without his knowledge and friendliness I am sure I would still be looking aroun More

by Sctrimble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pashas,Aldo, Digital AirStrike
Apr 28, 2024 -

Bob Howard Buick GMC responded

Aldo's approach was instrumental in helping you make a decision and find the right truck for you. Professionalism, knowledge, and friendliness can make a big difference in the car-buying experience. Enjoy your new truck!

April 23, 2024

Check engine light came on during our long road trip. They got us in, found and fixed the problem, for us back on the road in about four hours. Including getting the required part and installing it. We r More

by STEVE.LUNDBERG44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Apr 24, 2024 -

Bob Howard Buick GMC responded

It's great to hear that our service team was able to quickly diagnose and fix the issue with your check engine light during your road trip. We understand how important it is to get back on the road safely and efficiently. Thank you for choosing us, and we're glad we could help you continue your journey smoothly. Safe travels!

April 23, 2024

Had a pleasant experience here, staff was attentive, and professional in every aspect. Over all I was happy with my experience More

by jamescrockett88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Apr 25, 2024 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

We were greeted by a salesman within minutes a car that we looked at online was brought up for us to test drive but we knew what we wanted to buy so after several hours we left with a new vehicle Amen More

by W ELAN B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Digital AirStrike
Apr 25, 2024 -

Bob Howard Buick GMC responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 21, 2024

Jared was a helpful salesman. Assisted me in getting everything out of my old truck and moved in my new truck. More

by Adammendoza19777
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jared Tietz , Digital AirStrike
Apr 23, 2024 -

Bob Howard Buick GMC responded

Congratulations on your new truck! We're thrilled that Jared provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 21, 2024

David Hoffman met me as I arrived, and impressed me with his welcome and professionalism . I was very comfortable with the work performed on my Buick Encore. Mr Hoffman professionalism spoke very well tow More

by Lia Sanchez
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Hoffman , Digital AirStrike
Apr 23, 2024 -

Bob Howard Buick GMC responded

Lia, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Bob Howard Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! -The Bob Howard Buick GMC Team

Apr 24, 2024 -

Bob Howard Buick GMC responded

It's fantastic to hear about your positive experience with David! We're glad that his welcome and professionalism made you feel comfortable, and we're pleased that you were satisfied with the work performed on your Buick Encore. Thank you for recognizing Mr. Hoffman's professionalism, as it reflects the high standards we strive for across our dealership. We're here to assist you and ensure your continued satisfaction with our services!

April 20, 2024

Roy was great and very helpful! Transaction went smoothly! He was very helpful and good at what he does. More

by Jordansowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, Digital AirStrike
Apr 23, 2024 -

Bob Howard Buick GMC responded

Congratulations on your new vehicle! We're thrilled that Roy provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 09, 2024

Really like the service department. They all do a great job servicing my car. They always go out of their way to provide fantastic customer service. More

by jeannie-s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
Apr 11, 2024 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 07, 2024

Great people, great service. . However, I had absolutely NO idea I was being charged to rotate my tires. I think I deserve a refund for that because I would not have gotten it d More

by Lynda Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 12, 2024 -

Bob Howard Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 12, 2024 -

Lynda Roberts responded

All has been worked out now and taken care of for me…. Thank you!

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