Bob Howard Buick GMC
Oklahoma City, OK
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I had a 11:00 appointment for oil change & tire rotation. Dropped car off at 10:45 & was not ready until 1:20. Should not have taken that long since I had an appointment. When I purchased my Envista, sales Dropped car off at 10:45 & was not ready until 1:20. Should not have taken that long since I had an appointment. When I purchased my Envista, salesman said HE would give me my first oil change for free. I took a coupon with me for free service. It was not honored. I guess the salesman lied & HE did not give me a free oil change More
The experience was excellent Lance was very pleasant and very helpful He was very knowledgeable about the car and helped us very professionally We love ❤️ the car very helpful He was very knowledgeable about the car and helped us very professionally We love ❤️ the car More
Cane all the way from Wisconsin picked up a 2020 ford f250 during the text drive found out the blinker in the mirror not working right I said it was no big deal. In the drive home get a hour from the dea f250 during the text drive found out the blinker in the mirror not working right I said it was no big deal. In the drive home get a hour from the dealer and service light comes on which is whatever as it was not on during the text drive. Go to move the seat come to find out it don’t move forward or backwards then go to honk the horn at somebody that cut me off and the horn don’t work. Now 7 hours into my drive home it’s geting dark go to turn on the head lights and they don’t seem great. I get to my next stop and get out and look at the head lights and find out the drivers low beams don’t work at all. So look into a replacement and there $1700! As there inagraded leds. Call the dealer Saturday morning and the sale guy tells me it pasted there safely check just fine. And ask to speak to the used car manager and de don’t answer. Left a voicemail. Called 5 more times on Saturday and 4 more on Monday with no answer. And now it’s Tuesday with no call back. I understand I bought a used truck but come on head lights and horn not working is a safety issue and should have not been sold with out them working or even told me about them More
Not my first time using their service department and won't be my last. I know I'm in good hands and can trust the work they do for me. Communication is super easy and that makes it even better. Jeff wha won't be my last. I know I'm in good hands and can trust the work they do for me. Communication is super easy and that makes it even better. Jeff what and has been great to work with. More
After numerous attempts to schedule an appointment with another dealer Bob Howard made immediate arrangements for services also providing me me with a very nice loaner. I will continue to use them for any another dealer Bob Howard made immediate arrangements for services also providing me me with a very nice loaner. I will continue to use them for any needs and regular vehicle service. More
Very easy to work with. We finally received a settlement from our accident and they financed us and are holding our down-payment till the settlement check arrives. Was a g We finally received a settlement from our accident and they financed us and are holding our down-payment till the settlement check arrives. Was a great thing to do and helped us finally replace our car. More
