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Bob Howard Buick GMC

Oklahoma City, OK

4.6
551 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 551 reviews

January 05, 2026

Got us in quickly for the engine recall. Great communication thru out the day for the test. More

by egross0983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jan 05, 2026 -

Bob Howard Buick GMC responded

Thank you for your positive review! We're so happy to hear that we could assist you quickly with the engine recall and that our communication met your expectations. Your recommendation means a great deal to us, and our team hopes to see you again at Bob Howard Buick GMC in the future! -The Bob Howard Buick GMC Team

January 02, 2026

Mark did a great job today helping with oil change and how to get infotainment update More

by Garouttedscc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reames, Digital AirStrike
Jan 03, 2026 -

Bob Howard Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that Mark provided great service during your oil change and assisted you with the infotainment update. At Bob Howard Buick GMC, we strive to ensure our customers have a positive experience. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

December 30, 2025

View all Bob Howard Buick GMC 4.4 (3.6K) GMC dealer in Oklahoma City, OklahomaOpen Overview Reviews Photos By owner More

by Sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Guy from Altus, JC, absent management team
Jan 01, 2026 -

Bob Howard Buick GMC responded

At Bob Howard Buick GMC, we strive to treat every customer with respect, professionalism, and transparency. We regret that your experience did not reflect the level of service we aim to provide. Pricing, vehicle history disclosures, and finance products are reviewed with customers during the purchase process, and we encourage questions at any point to ensure clarity and understanding. That said, we take concerns regarding communication, conduct, and overall comfort very seriously. We would welcome the opportunity to review this situation further and address any outstanding concerns directly. Please contact our management team at your convenience so we can better understand the details and work toward a resolution. Thank you again for your feedback. — Management Team Bob Howard Buick GMC - (405) 936-8800

December 28, 2025

First time for me to use this dealership for routine maintenance and service. Very prompt, courteous service. Will be returning again More

by Randy.heinrichs1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuc Balthrop
Dec 28, 2025 -

Bob Howard Buick GMC responded

Thank you for your review, Randy! We're glad to hear that you experienced prompt and courteous service during your first visit to Bob Howard Buick GMC. We appreciate your feedback and look forward to seeing you again for your next routine maintenance! -The Bob Howard Buick GMC Team

December 27, 2025

All worked great! Chad was who helped me and did a great job. The only complaint I have is the price. It should still include tire rotation. Very pricey. More

by lyndasroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Digital AirStrike
Dec 27, 2025 -

Bob Howard Buick GMC responded

Thank you for your feedback, Lynda. We're glad to hear that Chad provided you with great service. We appreciate your input regarding the pricing and tire rotation; your comments will help us improve. We hope to see you again at Bob Howard Buick GMC for your next visit.

December 25, 2025

We came from kansas to buy a car that we seen on the internet. Everything went smooth More

by Ssh2250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Digital AirStrike
Dec 25, 2025 -

Bob Howard Buick GMC responded

Thanks so much for your insightful review! We're delighted to hear that your experience at Bob Howard Buick GMC was smooth and that you made the journey from Kansas to find the perfect car. We truly appreciate your business and look forward to seeing you again in the future! -The Bob Howard Buick GMC Team

December 24, 2025

They took no time at all to find a truck that met my wants and budget. More

by amxs552
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex shaer, Digital AirStrike
Dec 25, 2025 -

Bob Howard Buick GMC responded

Thank you for your review! We appreciate your feedback and are glad to hear that we quickly found a truck that met your wants and budget. At Bob Howard Buick GMC, we strive to provide efficient and tailored service. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! -The Bob Howard Buick GMC Team

December 24, 2025

I brought my truck in for oil change and tire rotation service. I was met by Jeff who immediately greeted me with a bad attitude. During my wait multiple customers came in with complaints about the serv More

by cyrus.haines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Dec 27, 2025 -

Bob Howard Buick GMC responded

Cyrus thank you for providing this feedback. We're very concerned to hear about your experience, as this is not the level of service we expect from our team. Failing to complete a paid service, poor communication, and unprofessional interactions are unacceptable. We take these concerns seriously and would like the opportunity to review what occurred and make this right. Please contact our service management team directly so we can address this promptly. scannon@group1auto.com and ebauman@group1auto.com. Thank you.  Regards, Stephen Cannon Service Director - Bob Howard Buick GMC 405-936-8800 scannon@group1auto.com

December 23, 2025

Very nice and helpful and gave me a free oil change since this was the first one on the car. The dealership was very knowledgeable and explained everything about my car thoroughly. More

by keri harlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 23, 2025 -

Bob Howard Buick GMC responded

Thank you, Keri, for your wonderful review, Keri! We're thrilled to hear that you found our team at Bob Howard Buick GMC helpful and knowledgeable. It's great to know you enjoyed your first oil change on your vehicle. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

December 18, 2025

Good customer service and they even vacuumed my car after servicing. It took some work but they were able to fix it. More

by mmwelch03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 19, 2025 -

Bob Howard Buick GMC responded

Thanks so much for your thoughtful words! We're so glad to hear that you had a positive experience with our service team at Bob Howard Buick GMC. It's great to know that we not only fixed your vehicle but also went the extra mile by vacuuming it for you. Your feedback means a great deal to us, and our team looks forward to seeing you again! -The Bob Howard Buick GMC Team

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