Bob Howard Buick GMC

Excellent service! Peggy was Awesome! I have nothing but good to say.about there service department. Peggy was Awesome! I have nothing but good to say.about there service department. More

DISHONEST COMPANY! ! Bob Howard sent me a promotional $19.99 oil-changing coupon specifically to my name. I mentioned the coupon amount while making my service appoi ! Bob Howard sent me a promotional $19.99 oil-changing coupon specifically to my name. I mentioned the coupon amount while making my service appointment AND upon my service arrival. Mr. Paddon told me it will cost $10 extra dollars to upgrade from Conventional to Synthetic because my vehicle could not take conventional. (That very same $19.99 priced coupon was honored for the same service, in the same place, to the same vehicle during my prior Bob Howard service visit). Nonetheless, my final bill amounted to $44.84. WHY THE DECEPTIVE COUPON/ADVERTISEMENT? DIDN'T BOB HOWARD KNOW WHAT VEHICLE TYPE IT SOLD ME? I doubt it, for all my pertinent info was right there in the company's computer screen as soon as I mentioned my last name. I'm highly disappointed. Trust has been broken, hence I don't think I should trust Bob Howard Buick GMC with my next vehicle purchase. More

Great staff tries to accommodate to make it right. Very communicative if you have questions. Very communicative if you have questions. More

Service is always good. David in service has always been great to me. I really appreciate him. David in service has always been great to me. I really appreciate him. More

David Copeland is by far the best service advisor I have ever had. His attention to detail is phenomenal ever had. His attention to detail is phenomenal More

Top notch service very thorough fast friendly would recommend to anyone. Chad Deer is my service guy from now on. recommend to anyone. Chad Deer is my service guy from now on. More

Chad Dear is our service writer. Always thorough and reliable. Work has always been well done.. Thanks Always thorough and reliable. Work has always been well done.. Thanks More

Chad is my service advisor and the reason I bring all my vehicles to this location. vehicles to this location. More

Shady business practices: Went in for in oil change based on a coupon. The coupon was for a $19 oil change (regularly $55). However my truck is a diesel (regularly $100 when I inquired over the phone) based on a coupon. The coupon was for a $19 oil change (regularly $55). However my truck is a diesel (regularly $100 when I inquired over the phone). As mentioned on the coupon, “additional charges may apply” but over the phone they wouldn’t tell me what the total would be. At the dealership they would t commit to a value of the discount when they took the car. At the end they produced a $110 oil change with a $10 discount… same as the non-discounted service mentioned over the phone. These guys should be working the used car lot! More

Ricky Schulz is an awesome sales representative who gave me important information about the services at Bob Howard Buick GMC dealership. me important information about the services at Bob Howard Buick GMC dealership. More