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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
411 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 411 reviews

December 16, 2023

Had 815am appointment. Car finished at 4pm. It was very busy and a machine that was needed was down. I understand that. But a service engine light began coming on that had More

by Fred OKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David-Customer Service
Report | Print
Jan 09, 2024 -

Bob Howard Buick GMC responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Bobby Lubbers the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Bobby Lubbers | Group 1 Automotive General Manager | Bob Howard Buick GMC blubbers@bobhowardauto.com

December 15, 2023

Ricky Schultz was great! !!! I love my Encore. It’s a perfect fit for me. More

by Cynthia.culp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Schultz
Report | Print
Dec 18, 2023 -

Bob Howard Buick GMC responded

Thank you so much for this lovely review, Cynthia! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Ricky and our team was helpful during your visit and that you love your new Encore. If you have any questions, please don't hesitate to reach out to us again. -The Bob Howard Buick GMC Team

Dec 19, 2023 -

Bob Howard Buick GMC responded

It's fantastic to hear that you had a great experience and that Ricky provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

I went to look at a 4Runner that they had on Cars. com. James was the salesman that helped me find it and I was able to take it for a drive. The overall experience was good! More

by im.fornd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Dec 18, 2023 -

Bob Howard Buick GMC responded

Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Bob Howard Buick GMC. Congratulations on the new 4Runner! If you have any further needs, do not hesitate to stop by for a visit. -The Bob Howard Buick GMC Team

Dec 20, 2023 -

Bob Howard Buick GMC responded

That's great to hear! The test drive is such an important part of the car-buying process. We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Good friendly service! A beer while waiting would have been nice, but the bottle water was helpful. More

by bobbrixey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 19, 2023 -

Bob Howard Buick GMC responded

It's great to hear you had good and friendly service at Bob Howard Buick GMC! While beer was not available, it's wonderful we provided bottled water. :) Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

We enjoyed the process of buying our new suv. Gary was great to deal with and made the process very smooth. More

by H. Webster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 08, 2023 -

Bob Howard Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Gary and our team was helpful during your visit and that you love your new SUV. If you have any questions, please don't hesitate to reach out to us again. -The Bob Howard Buick GMC Team

December 07, 2023

Chad is the best and made my experience exceptional! Thank you so much and I will recommend it to others! More

by noyejen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 08, 2023 -

Bob Howard Buick GMC responded

We appreciate you for letting others know about your experience working with Chad! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Bob Howard Buick GMC Team

Dec 09, 2023 -

Bob Howard Buick GMC responded

It's wonderful to hear that Chad at Bob Howard Buick GMC made your experience exceptional! Having standout service can really leave a lasting impression. We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Good people, Great service, all and all best dealership in Oklahoma. Keep up the great work. More

by Mr. G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was miss Peggy , Digital AirStrike
Report | Print
Dec 05, 2023 -

Bob Howard Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Mr. G. -The Bob Howard Buick GMC Team

Dec 06, 2023 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Everyone was friendly. Ricky went out if his way to get me the car I wanted. More

by angels4jeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Dec 04, 2023 -

Bob Howard Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Ricky helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. -The Bob Howard Buick GMC Team

Dec 06, 2023 -

Bob Howard Buick GMC responded

Congratulations on your new vehicle! We are thrilled that Ricky provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 01, 2023

Courteous , professional, service. My service advisor .is the best. He kept me informed throughout the process. Comfortable waiting area. More

by jerryanddarcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
Report | Print
Dec 04, 2023 -

Bob Howard Buick GMC responded

Thank you for sharing your experience with us, Jerry and Darcy! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. -The Bob Howard Buick GMC Team

December 01, 2023

Have always received excellent service, buying, routine maintenance and recalls when required. Kept informed and pricing reasonable. More

by O3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Report | Print
Dec 01, 2023 -

Bob Howard Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Bob Howard Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! -The Bob Howard Buick GMC Team

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