
Bob Howard Buick GMC
Oklahoma City, OK
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Shady business practices: Went in for in oil change based on a coupon. The coupon was for a $19 oil change (regularly $55). However my truck is a diesel (regularly $100 when I inquired over the phone) based on a coupon. The coupon was for a $19 oil change (regularly $55). However my truck is a diesel (regularly $100 when I inquired over the phone). As mentioned on the coupon, “additional charges may apply” but over the phone they wouldn’t tell me what the total would be. At the dealership they would t commit to a value of the discount when they took the car. At the end they produced a $110 oil change with a $10 discount… same as the non-discounted service mentioned over the phone. These guys should be working the used car lot! More
I lover that can come in and get my car service. I have not problem. They always let me know if I need any more work or need something done and give me a price about how much it might cost. I have not problem. They always let me know if I need any more work or need something done and give me a price about how much it might cost. More
i bought a pickup on 12/18 23 from bob howard buick gmc . it was used and dirt and marks every where . i told them about it and they said it was the help. they said 140 point inspection had been done but was it was used and dirt and marks every where . i told them about it and they said it was the help. they said 140 point inspection had been done but was a lie!!!! there was parts needed to repair the counsel dee jay said he would send to me but never did!!! he will not answer his phone or call me back !!! his word is no good !!!! all so elliott byers told me he would said me copy of car fax keep saying its in the mail!!!! never got it!! called the used car manager toby hull and left a message to call but he never did!!!!!! WOULD NEVER BUY FROM THEM AGAIN!!!!!!!!! More