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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
387 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 387 reviews

October 17, 2023

I had been paying a lot of money for an oil change until a neighbor recommend Bob Howard GMC Buick. The wait was kinda long but that was ok. I had to filters that I purchased elsewhere but asked about them More

by kimberlycooper779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 19, 2023 -

Bob Howard Buick GMC responded

We appreciate your feedback and are pleased to hear that you had a good experience at Bob Howard Buick GMC. It's great to know that your neighbor's recommendation led you to a more cost-effective solution for your oil change. While the wait might have been a bit long, it's good to hear that it was manageable. Chad's courteous assistance also contributed positively to your visit. Your satisfaction is our goal, and we look forward to serving you again!

October 16, 2023

Bob Howard staff are friendly and helpful. Chad Dear, Service Advisor, is especially kind, patient and helpful!! And he truly guides me to make a good decision for my well being!! More

by jrichards46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
Report | Print
Oct 17, 2023 -

Bob Howard Buick GMC responded

We appreciate your feedback! It's wonderful to hear that the staff at Bob Howard Buick GMC is friendly and helpful. Chad, your Service Advisor, seems to have made a significant positive impact on your experience with his kindness, patience, and helpful guidance. Your well-being is important, and we're here to provide excellent service. Thank you for choosing us, and we look forward to continuing to support you in the future!

October 16, 2023

Fast and friendly service for a very strange issue. They were able to quickly diagnose and repair the problem. More

by Michelle Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Digital AirStrike
Report | Print
Oct 17, 2023 -

Bob Howard Buick GMC responded

Fast and friendly service is always appreciated, especially when dealing with strange issues. We're glad to hear that they were able to diagnose and repair the problem swiftly. Our aim is to provide efficient and effective solutions for your vehicle needs. Thank you for choosing us!

October 14, 2023

Easy to work with. Scheduled my appt online. Dropped it off and picked it up when I got my text. Paperwork was waiting for me. More

by curtisj
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 17, 2023 -

Bob Howard Buick GMC responded

We're delighted to hear that you found it easy to work with us. Scheduling your appointment online, quick drop-off and pick-up, and having your paperwork ready are all part of our efforts to make your experience as convenient as possible. Your satisfaction is valuable to us, and we're here to continue providing excellent service for all your future needs. Thank you for choosing us!

October 12, 2023

Very efficient and pleasant experience. I would highly recommend this dealership. They will make sure you leave happy! More

by LABiVENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 12, 2023 -

Bob Howard Buick GMC responded

We cannot thank you enough for your wonderful review of Bob Howard Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! -The Bob Howard Buick GMC Team

October 09, 2023

Great service and thanks to Chad. He is my service guy and great guy. Thanks Chad More

by mory.majma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad is great
Report | Print
Oct 11, 2023 -

Bob Howard Buick GMC responded

It's fantastic to hear that you had a great experience and that Chad provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Great folks! Got a wonderful deal done over the internet and phone. They kept their word and we are all happy. More

by bcs33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Digital AirStrike
Report | Print
Oct 06, 2023 -

Bob Howard Buick GMC responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 29, 2023

jeremiah was amazing. we had an issue with my truck that they couldn’t find the 1st time and he went above and beyond to make sure that we were taken care of and that al More

by jenny.kalsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremiah in service and bobby lubbers , Digital AirStrike
Report | Print
Oct 02, 2023 -

Bob Howard Buick GMC responded

Jenny, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Jeremiah went above and beyond to get your vehicle back in tip-top shape. If you have any additional comments and/or questions, please feel free to contact us directly! -The Bob Howard Buick GMC Team

Oct 03, 2023 -

Bob Howard Buick GMC responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jeremiah went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

Wesley was amazing in helping me purchase my Chevy Malibu! He was funny and a great conversationalist. He made purchasing my first vehicle fun and enjoyable! More

by lay1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Little
Report | Print
Oct 02, 2023 -

Bob Howard Buick GMC responded

Congratulations on your new Chevy Malibu! Thank you for taking the time to write about your experience. It's great to know Wesley and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. -The Bob Howard Buick GMC Team

Oct 03, 2023 -

Bob Howard Buick GMC responded

We appreciate your Five Stars and we are pleased to know Wesley met your expectations! Congratulations on your Chevy Malibu! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

I went in to have some warranty work done and they said it could take a good part of the day. They were done in two hours. Called to let me know. We’re super informative. I’d recommend it to anyone! More

by Tlayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula and David, Digital AirStrike
Report | Print
Sep 28, 2023 -

Tlayn responded

Use Bob Howard!

Sep 28, 2023 -

Tlayn responded

Paul was great from start to finish. I’d highly recommend them!

Sep 29, 2023 -

Bob Howard Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bob Howard Buick GMC, we value our customers and we look forward to seeing you down the road. -The Bob Howard Buick GMC Team

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