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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
387 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 387 reviews

September 26, 2023

David was amazing. He walked me through every step and made everything so easy. Thanks! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 28, 2023 -

Bob Howard Buick GMC responded

Hello Denise, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! -The Bob Howard Buick GMC Team

Sep 30, 2023 -

Bob Howard Buick GMC responded

We are thrilled that David provided you with an amazing service experience. Our ultimate goal is your satisfaction! We ook forward to your business with us again!

September 21, 2023

I arrived 20 minutes early for my appointment and still had over a two hour wait for an oil change and alignment. They also charged more than what their website quoted. Instead of correcting the issue, all More

by 1saritaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
September 18, 2023

Staff went the extra mile to get me taken care of. They were very helpful. David Hoffman and Peggy. More

by Teresapolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Peggy
Report | Print
Sep 19, 2023 -

Bob Howard Buick GMC responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that David and Peggy went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 14, 2023

Had an obtuse radio problem that xm said was impossible to have . Not for Bob Howard tech. Great job More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 15, 2023 -

Bob Howard Buick GMC responded

Thank you for this amazing review! We really appreciate your business. -The Bob Howard Buick GMC Team

September 07, 2023

Have taken my 2023 GMC 2500 to my local dealer in Enid for the same repair 3 times. Wasted almost 7 days with my selling dealer over the course of months. Finally, scheduled with Bob Howard and drove to E More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 08, 2023 -

Bob Howard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Bob Howard Buick GMC Team

September 05, 2023

The customer service is very personal and very helpful. Chad is always very kind and attuned to to my needs. I actually bought this vehicle at the Norman dealership. But I choose to do my service at this More

by wolfpackmomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
Report | Print
Sep 07, 2023 -

Bob Howard Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. -The Bob Howard Buick GMC Team

August 30, 2023

I’ve been buying cars and trucks from Bob Howard since 1990 and have always been given very good service during the sale and afterwards the next car I buy will come from there also More

by Pisenberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Digital AirStrike
Report | Print
Sep 01, 2023 -

Bob Howard Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Bob Howard Buick GMC Team

August 28, 2023

Amazing Dealership ! ! I purchase all my work Vehicles here and will continue to do so !! More

by drich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not work with internet
Report | Print
Aug 30, 2023 -

Bob Howard Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The Bob Howard Buick GMC Team

Aug 30, 2023 -

drich responded

My Pleasure !!

August 26, 2023

I had a blow out and Chad replaced three tires because I only needed three not four. Thank you for the quick service More

by dearjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Aug 29, 2023 -

Bob Howard Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Bob Howard Buick GMC Team

August 25, 2023

Excellent service with fair price for work done in a very professional manner. Treated with respect and kindness! More

by aboydwhitehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mckinney
Report | Print
Aug 28, 2023 -

Bob Howard Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our service team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. -The Bob Howard Buick GMC Team

Aug 31, 2023 -

Bob Howard Buick GMC responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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