Bob Howard Buick GMC

Came in for a problem that was not fixed… When I got home the issue that “they could not recreate” immediately started again. When I got my keys and got two words out of the attendant- my car was literally d the issue that “they could not recreate” immediately started again. When I got my keys and got two words out of the attendant- my car was literally dead. Which on the inspection form they gave me - my battery passed with flying colors. So clearly something else was wrong. The attendant was just annoyed that I had to go back and ask for help. He didn’t care that obviously this meant something was still somewhat wrong. He told me to just drive it home after he jumped it. The manager came by and I got the same glowing customer service as the crappy attendant gave. This is mind blowing that a place strictly for car service gives a completely zero amount effort. I’m beyond upset. And still needing to find someone to look at my car. I just love that it sat in their parking lot for 2 days for absolutely nothing. More

Gary was exceptional, didn’t try to get me a bunch of stuff I didn’t want, showed me options, and I picked the one I liked, when it came to doing all the numbers the team was quick gave me a fair value o stuff I didn’t want, showed me options, and I picked the one I liked, when it came to doing all the numbers the team was quick gave me a fair value on my trade, and helped me get in to my new truck all around awesome experience More

They were friendly and quick to get our vehicle in to be looked at. They also stayed in cont with us all along the way. looked at. They also stayed in cont with us all along the way. More

Making an appointment was easy. Service staff was professional and friendly. Service didn't take long. Service staff was professional and friendly. Service didn't take long. More

Very friendly and helpful to get you in the vehicle you want. Great customer service. Oh yeah and great coffee. Definitely will be going back. want. Great customer service. Oh yeah and great coffee. Definitely will be going back. More

Salesman was very knowledgeable and courteous as was the rest of thr staff that we encountered. rest of thr staff that we encountered. More

Nice staff, Mark is good at his job but 3 hours for a simple oil change and tire rotation was not good simple oil change and tire rotation was not good More

Prompt, fast and friendly service. Clean and comfortable waiting room with many snacks will be back. Clean and comfortable waiting room with many snacks will be back. More

Only place in town I take my car. Again…did another great job. Comfortable and confident make wheels work! Again…did another great job. Comfortable and confident make wheels work! More

This was a wonderful and stressless experience. We also had a great salesman, Rickey. Everything was smooth. We also had a great salesman, Rickey. Everything was smooth. More