Bob Howard Buick GMC
Oklahoma City, OK
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I brought my truck in for oil change and tire rotation service. I was met by Jeff who immediately greeted me with a bad attitude. During my wait multiple customers came in with complaints about the serv service. I was met by Jeff who immediately greeted me with a bad attitude. During my wait multiple customers came in with complaints about the service and the attitude of the staff. One group had been stranded and the staff was less than happy to help them on their way. After I received my vehicle back from service, I got home and realized the tires had not been rotated. I messaged Jeff immediately and never got a response. The next morning I called and the staff member again had an attitude and forwarded me to Jeff who did not answer again. At this point I’m concerned if any of the services I paid for were completed at all. More
Very nice and helpful and gave me a free oil change since this was the first one on the car. The dealership was very knowledgeable and explained everything about my car thoroughly. this was the first one on the car. The dealership was very knowledgeable and explained everything about my car thoroughly. More
David is my service guy and has been for over 10 years! !! I like that an employee stays this long shows the techs have to be doing great work. !! I like that an employee stays this long shows the techs have to be doing great work. More
I had an engine light on so I called and they had availability for me to drop by. The issue was cover under warranty so David got me an uber home and a uber back when my truck was fixed! Big shout ou availability for me to drop by. The issue was cover under warranty so David got me an uber home and a uber back when my truck was fixed! Big shout out to David for having great customer service! More

