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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
522 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 522 reviews

September 29, 2025

David Hoffman is always pleasant & helpful. I always know he will take care of our service needs More

by magabostian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 30, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words! We're happy to hear that David has consistently provided you with pleasant and helpful service at Bob Howard Buick GMC. Our team appreciates your trust in us for your service needs, and we look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

September 29, 2025

I've been using Bob Howard Buick for all my service needs since I purchased the car in 2020 everybody's great the service is good great that is I have no complaints whatsoever and I looked at new cars today More

by gibsonk28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 30, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your wonderful feedback! We truly appreciate your loyalty to Bob Howard Buick GMC since 2020. It’s great to hear that you are happy with our service and that you’re considering purchasing another vehicle with us. We look forward to serving you again in the future! -The Bob Howard Buick GMC Team

September 27, 2025

Terrible service. Tried to scam me into buying services I didn’t need. Rude, unprofessional, and disorganized. More

by Tyler Box
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Sep 30, 2025 -

Bob Howard Buick GMC responded

Tyler, I'm sorry to hear that your recent experience did not meet your expectations. My records show that you came in for an oil change and refused to pay for the service when it was completed. I don’t have records for any other party that would be responsible for your service bill, with that being said I would advise you that future services will be your responsibility. If you have any further questions or concerns please contact me directly. Stephen Cannon Service Director scannon@group1auto.com

September 27, 2025

My salesman, Brant Nave - was AMAZING! He helped me every step of the way. PLEASE keep him and never let him go! More

by Mglover14400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brant Nave
Report | Print
Sep 27, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your positive review! It's great to hear about your amazing experience with Brant Nave at Bob Howard Buick GMC. We truly appreciate your feedback and will make sure to pass along your kind words. We look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

September 26, 2025

David was the best during my service visit. He took great care of me and was kind throughout the process. More

by hayden daugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Sep 27, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful feedback, Hayden! It's truly great to hear that David provided you with exceptional service during your visit to Bob Howard Buick GMC. We pride ourselves on our team's dedication to our customers, and we're glad to know that David made a positive impact. We look forward to seeing you again! -The Bob Howard Buick GMC Team

September 26, 2025

Bob Howard Buick GMC has always taken good care of my vehicle. They are very accommodating when I make my appointments for oil changes and other services that I need done. I highly recommend them. More

by melscott416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHAD DEAR, Digital AirStrike
Report | Print
Sep 27, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words, Mel! We're pleased to hear that you have consistently had a great experience with us at Bob Howard Buick GMC. We appreciate your recommendation and look forward to serving you again for your oil changes and other services. Your satisfaction is our priority! -The Bob Howard Buick GMC Team

September 25, 2025

Great team. They are experienced and friendly. I appreciate their attention to all the details More

by jason.dinwiddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reames, Digital AirStrike
Report | Print
Sep 26, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Jason! We’re pleased to hear that you found our team at Bob Howard Buick GMC to be experienced and friendly, and that you appreciated our attention to detail. Our team always strives to provide the best service possible. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

September 25, 2025

Great service department! Advisors kept me informed of all work being done and and technician was thorough and made sure everything was in operating order. More

by Tim Lodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Huffman, Tucker in Serv. Dept.
Report | Print
Sep 26, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words, Tim! We’re thrilled to hear that you had a great experience with our service department at Bob Howard Buick GMC. It’s wonderful to know that our advisors kept you informed and that our technician ensured everything was in top shape. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

September 23, 2025

Damon our car sells man was great seemed to actually care for us. Finance was a pain in the butt. Had to fight and argue to magically get the interest rate down 2 whole points. Had no clue how that happens w More

by Jacobwilson1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JUST DAMON MAYES, Digital AirStrike
Report | Print
Sep 25, 2025 -

Bob Howard Buick GMC responded

Thank you for sharing your feedback. We’re glad to hear that Damon took great care of you and made the sales experience a positive one. We’re sorry to hear that the finance process was frustrating and left you with concerns about how the rates were handled. Transparency and fairness are very important to us, and we’ll be reviewing your experience with our finance team to ensure improvements are made. We appreciate your business and your honesty—it helps us get better. Mason Myers General Sales Manager masonmyers@Group1Auto.com

September 18, 2025

Excellent service. David is an exceptional service man. I didn’t have to wait and he took care of getting me home and back without any hitches. More

by Helen Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 18, 2025 -

Bob Howard Buick GMC responded

Thank you, Helen, for your wonderful review! We’re thrilled to hear about your excellent experience at Bob Howard Buick GMC, especially with David's exceptional service. It's great to know that we could assist you without any hitches. We truly appreciate your feedback and look forward to serving you again soon! -The Bob Howard Buick GMC Team

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