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Bob Howard Buick GMC

Oklahoma City, OK

4.6
575 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 575 reviews

October 30, 2025

The dealership helped with everything I asked. Vehicle was washed before taking it. Wish the process was a little faster. But glad it didn’t take all day. More

by Joshua H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 31, 2025 -

Bob Howard Buick GMC responded

Thank you for sharing your positive experience! We're thrilled to hear we were able to help with everything you asked and that your vehicle was washed before leaving. We appreciate your feedback on the process, and we will work to make it even faster in the future. Come back and see us soon!

October 30, 2025

The team at Bob Howard Buick/GMC was amazing to work with. Ricky Schulz was an incredible salesman to work with. I will be back for my next purchase. More

by Bobby Branscum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Shulz, Digital AirStrike
Oct 31, 2025 -

Bob Howard Buick GMC responded

Thank you for your review, Bobby! We're happy to hear you had an amazing experience with our team at Bob Howard Buick GMC, and that Ricky provided you with exceptional service. We look forward to assisting you again on your next purchase. -The Bob Howard Buick GMC Team

Oct 31, 2025 -

Bob Howard Buick GMC responded

Hello Bobby, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2025

My 1st experience at this location. Great customer service! Mark kept me informed every step of the way. I'll be back next time my car needs service. More

by Happy Fullman
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
did not use internet service
Oct 29, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful feedback! We’re pleased to hear that you had a great experience at Bob Howard Buick GMC and that Mark provided you with excellent customer service. We look forward to seeing you again for your next service needs! -The Bob Howard Buick GMC Team

October 29, 2025

I had a $29. 99 oil change coupon for my 2005 GMC Yukon, which covers up to 6 quarts of oil. However, my final bill came to $47.79. When I asked why, the service r More

by puonglau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Oct 30, 2025 -

Bob Howard Buick GMC responded

Can you please email me your name so that I can look into this. I can't find you in our system with the information provided in the review. I would like to look into this for you and see what happened. Depending on the engine size they do have different capacities. With your Info I can look it up. If you were charge the incorrect amount, I would like to make it right. Please email me at ebauman@group1auto.com Regards, CJ Bauman Service Manager

October 28, 2025

Mark Reames, my service advisor, did an outstanding job, very fast and attentive, communicated very well More

by Jgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reames
Oct 29, 2025 -

Bob Howard Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that Mark provided you with outstanding service at Bob Howard Buick GMC. We pride ourselves on our team’s communication and attention to detail. We look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

October 25, 2025

They did a good job on the repair, just the price was ridiculous! The part was listed everywhere online for $330 but they charged $650 for it. Asked them what the difference was and they said it was prob More

by Marens1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A, Digital AirStrike
Oct 30, 2025 -

Bob Howard Buick GMC responded

Can you please email me your name so that I can look into this? I can’t find you in our system with the information provided in this review. I would like to look into this for you and see what happened. Please email me at blubbers@group1auto.com Regards, Bobby Lubbers General Manager

October 25, 2025

Excellent customer service and the place was we'll kept clean and even the bathroom was cleaned. More

by tab1979alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Oct 25, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service and the cleanliness of Bob Howard Buick GMC. We strive to maintain a welcoming environment for all our customers. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

October 24, 2025

Very impressed with our salesman, Blake. He went above and beyond to ensure we had a great customer experience including coming in on his day off to close the deal. The manger and finance t More

by bpwoolsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Oct 25, 2025 -

Bob Howard Buick GMC responded

Thank you for your amazing review! We're glad to hear that Blake provided you with such exceptional service and went the extra mile to ensure a great experience at Bob Howard Buick GMC. It’s great to know that our management and finance team also contributed to your satisfaction. We look forward to welcoming you back for your future vehicle needs! -The Bob Howard Buick GMC Team

October 24, 2025

The service rep was efficient and attentive;, making clients at ease and confident in the dealership. More

by becky_mcneese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Oct 25, 2025 -

Bob Howard Buick GMC responded

Thank you for your positive feedback, Becky! We’re delighted to hear that our service rep made you feel at ease and confident during your visit to Bob Howard Buick GMC. Your satisfaction is our priority, and our team appreciates you taking the time to share your experience. We look forward to serving you again in the future! -The Bob Howard Buick GMC Team

October 23, 2025

Mark is great and easy to work with. Every time my vehicle needs service I reach out, he quickly responds, always gets me in on the day that works for me and always has my car back to me More

by Angela Massey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reames
Oct 24, 2025 -

Bob Howard Buick GMC responded

Thank you, Angela! We’re delighted to hear that Mark provided you with such great service at Bob Howard Buick GMC. It's wonderful to know that he has been responsive to your needs and ensured your vehicle is serviced promptly. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

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