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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
380 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 380 reviews

January 23, 2025

Quick service, professional atmosphere, and reasonable pricing. Definitely will do business with again. Highly recommend, will do business with again. More

by williams_gw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie , Digital AirStrike
Report | Print
Jan 24, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a quick and professional experience at Bob Howard Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! -The Bob Howard Buick GMC Team

January 16, 2025

Dropping off my truck stood in bay - freezing- multiple service team members walked right by me with Zero interaction nothing no sir be right with you nothing I go inside Quite - guys behind desk point to More

by mark.romig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 18, 2025 -

Bob Howard Buick GMC responded

We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me, I would like to discuss how we can regain your trust. Bobby Lubbers General Manager blubbers@BobHowardAuto.com

January 16, 2025

Very nice and helpful. Will continue my business with the Howard auto group. Always have. Salesman was amazing as well as sales manager and finance. More

by Wheeler061723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Smith. , Digital AirStrike
Report | Print
Jan 17, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bob Howard Buick GMC to be helpful and amazing. Your continued business means a lot to us, and we look forward to assisting you again in the future. If there's anything else we can do for you, please don't hesitate to reach out! -The Bob Howard Buick GMC Team

Jan 18, 2025 -

Bob Howard Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2025

Fast process and no shady stuff was happening. Marcus had answers to all my questions. More

by AndrewRhodes37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Battles
Report | Print
Jan 14, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found the process at Bob Howard Buick GMC to be fast and transparent. It's great to know that Marcus was able to provide you with all the answers you needed. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

January 13, 2025

They are always helpful and professional when handling my vehicle and any issues I've had. I would recommend Bob Howard to others. More

by leahkostiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden
Report | Print
Jan 14, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you find our team at Bob Howard Buick GMC helpful and professional. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you again! -The Bob Howard Buick GMC Team

January 11, 2025

It took a couple of days to diagnose the problem But they kept me updated the whole time. More

by wfrymire70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 12, 2025 -

Bob Howard Buick GMC responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Bob Howard made the purchase of my new vehicle nice and easy. Mark Samson was very understanding and patient with what I was looking for. Great Experience and amazing Staff. More

by Adolfo Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Samson , Digital AirStrike
Report | Print
Jan 10, 2025 -

Bob Howard Buick GMC responded

Hi Adolfo, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2025

Very laid back. Was not swarmed by sales upon entering the lot. Actually had to locate a salesman. Lane was very knowledgeable and answered all questions. Overall, More

by TR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Smith, Cory Gregory, Brad Kirby
Report | Print
Jan 07, 2025 -

Bob Howard Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

Great service was in and out less than an hour David my service rep always take good care of me and makes sure that my vehicle is also. More

by Saugeye27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 06, 2025 -

Bob Howard Buick GMC responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Peggy Jones always knocks it out of the park for us. Great job as always! More

by Larry Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. , Digital AirStrike
Report | Print
Jan 06, 2025 -

Bob Howard Buick GMC responded

Thank you, Larry! We truly appreciate your kind words about Peggy and the great experience you had at Bob Howard Buick GMC. It’s wonderful to hear that she always delivers for you. We hope to see you again soon! -The Bob Howard Buick GMC Team

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