Bob Howard Chevrolet
Oklahoma City, OK
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Got me checked in and completed the service very fast. My service advisor, Andrew Morgan, met me at my truck and took my keys. When my truck was ready he came and got me. My service advisor, Andrew Morgan, met me at my truck and took my keys. When my truck was ready he came and got me. More
I am writing to share my deeply disappointing and deceptive experience with Bob Howard Chevrolet. On 12/31/25, I found a specific Blazer on their website. Using their online configurator, I receiv deceptive experience with Bob Howard Chevrolet. On 12/31/25, I found a specific Blazer on their website. Using their online configurator, I received a clear "Out-the-Door" price of $35,000 with no trade-in selected. The website stated the price was good for 2 days, which should have made it valid through 1/2/26. (Note: The dealership and GM were closed on 1/1/26.) On 1/2/26, I called, ready to buy. I provided the VIN and referenced the online price. The salesman consulted his manager and returned with a shocking "adjusted" quote of $41,500, plus $1,500 for "paint protection" and $700 for "interior protection." With other fees, the total soared to about $44,000—$9,000 higher than the advertised price. When I shared a screenshot of the original $35,000 quote and expressed my confusion, they revised their quote to $38,000, with an out-the-door price of $41,000. I stated I did not want the added paint and interior protections. At this point, the sales manager lied to me, claiming these were "factory-applied" protections required before the dealership could accept the inventory and could not be removed. This is categorically false. A simple Google search and calls to other Chevrolet dealerships confirm these are purely optional, dealer-installed add-ons designed to inflate the price. Furthermore, the online price for the exact same vehicle remained lower than their "best" quote even during our negotiation. I took a day off work for what I believed was a straightforward purchase at an advertised price. Instead, I encountered classic bait-and-switch pricing and was deliberately misled about the nature of add-ons. This is not how trustworthy businesses operate. I walked away and will take my business elsewhere. I advise any shopper to be extremely cautious, document everything, and not trust the online prices or representations from their sales management at Bob Howard Chevrolet. More
Good customer service. Nolan Peterson was very helpful and knowledgeable. Vehicle was clean. Car was ready for test drive upon our arrival Nolan Peterson was very helpful and knowledgeable. Vehicle was clean. Car was ready for test drive upon our arrival More



