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Bob Howard Chevrolet

Oklahoma City, OK

4.5
259 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 259 reviews

April 13, 2024

Bob Howard Chevrolet is my favorite dealership! From the moment I stepped into the dealership, I was really impressed by my experience buying a new car, especially by my previous experience with de More

by Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bowman 5 Stars plus, Daniel Smith, Jared Blagg, Trey Henry, Reese Johnson, Nick Peterson
Apr 16, 2024 -

Bob Howard Chevrolet responded

It's wonderful to hear about your positive experience at Bob Howard Chevrolet! We're thrilled that our team made your car-buying experience enjoyable and stress-free, especially given your previous experiences with dealerships. Our friendly and knowledgeable salespeople, along with our efficient and hospitable service department, aim to provide top-notch service to all our customers. Thank you for choosing us and for sharing your kind words—we're proud to be your number one dealership!

April 12, 2024

Service writer Kyle kept me in the loop about the parts order and the repair progress. I will be reaching out to him for any future needs. If you want things done right you have to be patient. Overall grea More

by Luke
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 15, 2024 -

Bob Howard Chevrolet responded

Your compliments and kind words mean so much to us and our team, Luke! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. -The Bob Howard Chevrolet Team

Apr 16, 2024 -

Bob Howard Chevrolet responded

That's great to hear about your positive experience with Kyle as your service writer! We're glad that he kept you informed throughout the process and that you plan to reach out to him for any future needs. Thank you for recognizing Kyle's efforts!

April 11, 2024

Very pleased with their communication skills. Mike made me aware of what was going on with my car and the step they were on in the process. He even had an associate call and update me on a day he More

by avjames50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 12, 2024 -

Bob Howard Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. -The Bob Howard Chevrolet Team

Apr 13, 2024 -

Bob Howard Chevrolet responded

It's fantastic to hear that you had a great experience and that Mike provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 10, 2024

I had my first oil service and correction for a factory install error on my new $100k car w 800 miles and the car was return filthy dirty w scuff marks in the door card and door sill. I’m still trying to More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peyton McGarraugh
Apr 12, 2024 -

Bob Howard Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Bob Howard Chevrolet responded

Thank you for bringing this to my attention. I apologize for the oil handprints and the scuff marks. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Branch General Manager tbranch@BobHowardAuto.com

April 08, 2024

HORRIBLE LIARS. THEY WILL PROMISE YOU THE MOON TO SIGN BUT THEY DO NOT DELIVER. THEY WERE SUPPOSED TO GIVE ME NEW WHEELS AND TIRES WHEN I BOUGHT THE TRUCK. THEY WON More

by camocowboy777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Bowman
Apr 10, 2024 -

Bob Howard Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 02, 2024

I had my 2022 Malibu service and they did a great job and had my car to me on no time. Thank you More

by mailliw.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Apr 04, 2024 -

Bob Howard Chevrolet responded

Hello and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Bob Howard Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! -The Bob Howard Chevrolet Team

April 02, 2024

Eli is Great we really appreciate him very much he has been very helpful to me and my wife More

by Teddylee1216
Recommend Dealer
Yes
Employees Worked With
Eli Bazan
Apr 04, 2024 -

Bob Howard Chevrolet responded

Thank you for leaving us this great review, Teddy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Bob Howard Chevrolet Team

Apr 05, 2024 -

Bob Howard Chevrolet responded

It's fantastic to hear that you had a great experience and that Eli provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

The service was excellent! Friendly service techs made it painless. Love this dealership and will be back in the future. More

by LisaPaulEddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in the Service center was excellent!
Apr 03, 2024 -

Bob Howard Chevrolet responded

Wow, your kind words took our breath away, Lisa! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. -The Bob Howard Chevrolet Team

Apr 05, 2024 -

Bob Howard Chevrolet responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 30, 2024

Completed the oil and filter change on my 94 Impala SS in good time with friendly service. More

by dmartin109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 02, 2024 -

Bob Howard Chevrolet responded

Thank you for this amazing review! We really appreciate your business. -The Bob Howard Chevrolet Team

March 27, 2024

Pablo in the service dept was amazing! He went above and beyond during the whole process of my truck being with them and I appreciatethat so much. I will definitely come back for any servi More

by Shansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Mar 29, 2024 -

Bob Howard Chevrolet responded

Thank you for the five-star rating, Shansen! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! -The Bob Howard Chevrolet Team

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