Bob Howard Chevrolet

The service department was extremely good at keeping me informed as to the disposition of our car. Great work guys! informed as to the disposition of our car. Great work guys! More

Great work! The service advisor was great and on time. Will definitely use you guys again The service advisor was great and on time. Will definitely use you guys again More

Great customer service. Very helpful and fast service as well. Riley did an amazing job alon explaining things and go my truck in and out quickly. Very helpful and fast service as well. Riley did an amazing job alon explaining things and go my truck in and out quickly. More

I brought my vehicle in for an oil change and also had a check engine light on. I assumed the light might be related to the oil, but it turns out it was due to a separate issue that is covered under my warr check engine light on. I assumed the light might be related to the oil, but it turns out it was due to a separate issue that is covered under my warranty. What’s frustrating is that no one mentioned this to me during my visit. I was allowed to leave the dealership without any explanation or discussion about the check engine light. After getting home and seeing the light still on, I had to drive all the way back. When I spoke with the advisor who assisted me, he told me he “didn’t know” I wanted the check engine light addressed. That makes no sense if a warning light is on, especially when the vehicle is under warranty, it should absolutely be acknowledged and discussed without the customer having to specifically request it. This is now the second time I’ve experienced a situation where I only find out about additional issues after I’ve already picked up my vehicle. On top of that, other items were flagged on my car, and I was told not to worry about them because the car was off, which did not give me confidence. I expect those concerns to be properly checked and explained, not dismissed. This level of communication and service is unacceptable. Customers should be fully informed about their vehicle’s condition before leaving the dealership. I expect better attention to detail and transparency moving forward. More

Fast, friendly and very efficient. I set the appointment by phone and once I arrived, they were ready for me and I was served very well. I set the appointment by phone and once I arrived, they were ready for me and I was served very well. More

All service advisorsare excellent at what they do. In particular, I acknowledge the expertise of Service Advisor Kyle Farris. He is easy to work with, knows his business and is an outstanding represe In particular, I acknowledge the expertise of Service Advisor Kyle Farris. He is easy to work with, knows his business and is an outstanding representative of Bob Howard Chevrolet. I implicitly trust his advice on maintenance required ony 2020 Chevrolet Equinox. Give him.a raise, He deserves it because he represents the.dealership extremely well. Bob Pierce, a most satisfied Bob Howard service customer. More

Mo was very helpful. He helped with all of the technical info as I’m not that tech savvy. Manager was pretty nice as well. He helped with all of the technical info as I’m not that tech savvy. Manager was pretty nice as well. More

I am happy with the helpful and professional staff, I was in and out in a timely manner. . in and out in a timely manner. . More

Excellent customer service! Very friendly and professional. My service advisor,Kyle was great! Cared about my problems and kept me informed on the situation Very friendly and professional. My service advisor,Kyle was great! Cared about my problems and kept me informed on the situation More