
Bob Howard Honda
Oklahoma City, OK
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Gino, the service rep, is so nice and helpful. He always takes good care of his customers! The waiting room is clean and comfortable and the free coffee and water are nice amenities. He always takes good care of his customers! The waiting room is clean and comfortable and the free coffee and water are nice amenities. More
Team members were very professional and knowledgeable. Amanda (Panda) took very good care of my needs and wants.. She explained everything and told me how long the wait would be... She took the time to Amanda (Panda) took very good care of my needs and wants.. She explained everything and told me how long the wait would be... She took the time to offer a car wash... Thank you for your Service and Professional Staff... More
Overall pleasant experience. I love how they keep you updated on your service and any issues with your vehicle through pictures/videos. I love how they keep you updated on your service and any issues with your vehicle through pictures/videos. More
I worked with Trevor Tennison in the service dept. what an incredible job he did working with us to get our car back on the road. Very, very pleased what an incredible job he did working with us to get our car back on the road. Very, very pleased More
Lack of clarity around expected work and reporting back to customer on actual work performed, then no explanation on steps after completion of work. to customer on actual work performed, then no explanation on steps after completion of work. More
Able to make appointments that work well for myself and using the on line self Scheduling works very well. I then get good follow up messages about the appointment. Also enjoy working with service advisor using the on line self Scheduling works very well. I then get good follow up messages about the appointment. Also enjoy working with service advisor Gino. He communicates well and goes the extra mile on customer service and discussions needed about a vehicle issue and or service needed. More
Professional service, fix my car in a timely manner, and transparent pricing. Thank you, and Kristian was professional and he makes sure I understand what can be done and keep me in the loop thru text . App transparent pricing. Thank you, and Kristian was professional and he makes sure I understand what can be done and keep me in the loop thru text . Appreciate all your help. More