Bob Howard Honda
Oklahoma City, OK
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I brought my 2018 Honda Accord in to Bob Howard Honda for an oil change, and that part of my visit went smoothly. My service advisor was friendly, professional, and easy to work with. I have no complaints ab an oil change, and that part of my visit went smoothly. My service advisor was friendly, professional, and easy to work with. I have no complaints about him or the customer service I received during my visit. However, I was disappointed by two service recommendations I received: a cabin air filter replacement and a brake fluid exchange. The estimate for both services totaled about $283. The problem is that both of these services had already been completed within the last 4,000 miles. The cabin air filter was removed and inspected, and it only had some pieces of debris that appeared to have come from a tree or outside environment. After removing the debris, the filter itself looked nearly new. The brake fluid exchange had been performed only about 3,700 miles earlier, yet the inspection report stated that the brake fluid was “heavily corroded.” We checked the brake fluid ourselves, and what was visible in the reservoir was clean and clear—not dirty or contaminated. My concern is that if I had simply accepted these recommendations without questioning them or remembering my recent maintenance history, I would have spent $283 on services that were completely unnecessary. I appreciate that the oil change was completed without any issues and that my service advisor was courteous throughout the visit. My concern is with the inspection and maintenance recommendations themselves. Experiences like this make it difficult to trust future service recommendations, and I hope the dealership takes a closer look at its inspection process so customers can feel confident that recommended services are truly needed. More
Our salesman, Zach, was very informative and helpful. We came end looking at a Passport. When you didn’t have one in a color we liked, Zack showed us a Pilot and did a comparison to the Passport and sinc We came end looking at a Passport. When you didn’t have one in a color we liked, Zack showed us a Pilot and did a comparison to the Passport and since we will not be going off-roading the Pilot actually fit our needs better. More
Smooth sailing experience with Bob Howard Honda Service center today. In and out within 1 hr 30 minutes. The service advisor was knowledgeable about things my car needed. The service area could be refined center today. In and out within 1 hr 30 minutes. The service advisor was knowledgeable about things my car needed. The service area could be refined a bit but outside of that it’s always a good experience here. More
The service was great and on time in and out Benjamin is a great service personnel employee that will help you Thanks for everything you have done a great service personnel employee that will help you Thanks for everything you have done More
Bob Howard Service Department is the best in Oklahoma. They are very knowledgeable about all services they perform. My service advisor, Zachary Hardesty was quick and most helpful. They are very knowledgeable about all services they perform. My service advisor, Zachary Hardesty was quick and most helpful. More







