Bob Howard Honda

Easy in, Easy out. Zac and his team of Service technicians did a great job. Zac and his team of Service technicians did a great job. More

Zachary provided excellent service and took great care of my car. He was professional, friendly and kept me updated throughout the process. I really appreciate his help and would definitely recommend him. my car. He was professional, friendly and kept me updated throughout the process. I really appreciate his help and would definitely recommend him. More

First time to use their service department. Was easy to schedule, Gino was a great advisor, took care of everyrhing and kept me well informed. I will definitely go back. Was easy to schedule, Gino was a great advisor, took care of everyrhing and kept me well informed. I will definitely go back. More

Easy to schedule appointment. Quick oil change and rotation of tires. Expert opinion of why my low gas light might not be working Quick oil change and rotation of tires. Expert opinion of why my low gas light might not be working More

I brought my 2018 Honda Accord in to Bob Howard Honda for an oil change, and that part of my visit went smoothly. My service advisor was friendly, professional, and easy to work with. I have no complaints ab an oil change, and that part of my visit went smoothly. My service advisor was friendly, professional, and easy to work with. I have no complaints about him or the customer service I received during my visit. However, I was disappointed by two service recommendations I received: a cabin air filter replacement and a brake fluid exchange. The estimate for both services totaled about $283. The problem is that both of these services had already been completed within the last 4,000 miles. The cabin air filter was removed and inspected, and it only had some pieces of debris that appeared to have come from a tree or outside environment. After removing the debris, the filter itself looked nearly new. The brake fluid exchange had been performed only about 3,700 miles earlier, yet the inspection report stated that the brake fluid was “heavily corroded.” We checked the brake fluid ourselves, and what was visible in the reservoir was clean and clear—not dirty or contaminated. My concern is that if I had simply accepted these recommendations without questioning them or remembering my recent maintenance history, I would have spent $283 on services that were completely unnecessary. I appreciate that the oil change was completed without any issues and that my service advisor was courteous throughout the visit. My concern is with the inspection and maintenance recommendations themselves. Experiences like this make it difficult to trust future service recommendations, and I hope the dealership takes a closer look at its inspection process so customers can feel confident that recommended services are truly needed. More

Our salesman, Zach, was very informative and helpful. We came end looking at a Passport. When you didn’t have one in a color we liked, Zack showed us a Pilot and did a comparison to the Passport and sinc We came end looking at a Passport. When you didn’t have one in a color we liked, Zack showed us a Pilot and did a comparison to the Passport and since we will not be going off-roading the Pilot actually fit our needs better. More

Received good service in a timely manner for a reasonable price. Technician kept me informed. price. Technician kept me informed. More

Do great work, employees friendly and willing to do what you need done. Work done in timely manner. you need done. Work done in timely manner. More

Smooth sailing experience with Bob Howard Honda Service center today. In and out within 1 hr 30 minutes. The service advisor was knowledgeable about things my car needed. The service area could be refined center today. In and out within 1 hr 30 minutes. The service advisor was knowledgeable about things my car needed. The service area could be refined a bit but outside of that it’s always a good experience here. More

We purchase our vehicle at Bob Howard Honda and have serviced it there. The service is great. Angela is always there to help. Very satisfied. serviced it there. The service is great. Angela is always there to help. Very satisfied. More