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Bob Howard Honda

Oklahoma City, OK

4.8
857 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 857 reviews

February 21, 2024

$200 pair sunglasses stolen during service. I’ve called, I’ve gone back in to talk to someone twice and was told no managers were available to talk to me. Never a call back even after multiple More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Apr 04, 2024 -

Bob Howard Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Bob Howard Honda responded

Thank you for your feedback about your missing sunglasses because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager bgoodner@BobHowardAuto.com

February 19, 2024

Friendly helpful, Fast and very detail information and excellent customer service. Thanks for coffee and cold bottle of water. More

by Rath holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hoover
Feb 22, 2024 -

Bob Howard Honda responded

We're delighted to hear about your positive experience with our friendly and helpful staff, fast service, detailed information, and excellent customer service. Providing a comfortable environment with amenities like coffee and cold water is important to us. Thank you for choosing us, and we look forward to serving you again!

February 19, 2024

Service was quick and friendly. Our service manager was very informative. We had a great experience. More

by sjhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 23, 2024 -

Bob Howard Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Scheduling service was super easy, Bryan was super nice and informative, and the whole process took slightly over an hour! More

by johncloud302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 23, 2024 -

Bob Howard Honda responded

Thank you for the kind words John! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2024

The staff and the services are always terrific. I wouldn't go anywhere else. I drive 45 minutes just to go to Bob Howard Honda. More

by joleneecklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Feb 16, 2024 -

Bob Howard Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

We were given great service when we brought our vehicle in today. We had no waiting for our vehicle to get serviced and within a couple of hours we were done. More

by rjward51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Burns
Feb 13, 2024 -

Bob Howard Honda responded

We're thrilled to hear that you received great service during your recent visit! It's wonderful that there was no waiting for your vehicle to be serviced and that the process was efficient. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing our dealership, and we look forward to serving you again in the future!

February 09, 2024

They were friendly and the service was efficient and fast. I will return to them next time. More

by slyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 13, 2024 -

Bob Howard Honda responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 05, 2024

Very informative and updated me till the work was done. Satisfied with the service. Will come back More

by Rolene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 09, 2024 -

Bob Howard Honda responded

We're delighted to hear that you had a positive experience with our dealership, and we appreciate your feedback about the informative and updated service. It's great to know that you're satisfied, and we look forward to serving you again in the future. Thank you for choosing our dealership, and we appreciate your business!

February 05, 2024

Tj is my service manager and he is always polite and explains every thing needed and listens and answers my questions. He keeps me informed while they work on my car. More

by okcbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ service manager.
Feb 09, 2024 -

Bob Howard Honda responded

It's wonderful to hear that Tj has consistently provided you with polite and informative service! We appreciate your feedback and are glad to know that he takes the time to explain everything and address your questions. Thank you for choosing us for your automotive needs, and we look forward to continuing to provide you with excellent service. Safe travels!

Feb 09, 2024 -

okcbrown responded

Your service department has always provided excellent service when I am there. TJ is so easy to work with. Great service

February 01, 2024

Nice sale man good service five stars award quick service fast . Thank you so much More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary at Bob Howard Honda.
Feb 02, 2024 -

Bob Howard Honda responded

We are thrilled to hear that you had a 5-star experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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