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Bob Howard Honda

Oklahoma City, OK

4.8
857 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 857 reviews

December 05, 2023

Have been dealing with this dealership since Honda car was purchased. Always a rating of excellent. More

by Carol Cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee today was the best employee I can name Zachrey
Dec 07, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Always a pleasant experience. TJ was super helpful today when I needed a new set of tires. More

by Danaz320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Dec 05, 2023 -

Bob Howard Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 04, 2023

Great customer service. Service department very friendly and helpful. Quick efficient service while waiting. Be back More

by Bwaite83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 06, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Great place to wait inside, my wifi went in and out a little but otherwise great! More

by Hondaaccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 06, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Always treated very well, buying a car, or having my Honda serviced. Thank you. Maria More

by MMVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Luding
Dec 05, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

The service personnel were outstanding. My service advisor, TJ, was on point with immediate reception and directing the serviceand repair issue that my vehicle required. After the service t More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ-service advisor, Chandler-service tech
Dec 06, 2023 -

Bob Howard Honda responded

It's fantastic to hear about your positive experience with the service team at Bob Howard Honda! TJ's immediate attention and direction, along with Chandler's inspection and the service manager's detailed explanation, all contribute to a comprehensive and informative service experience. Providing transparent information about the vehicle's condition without pressure allows you to make informed decisions regarding repairs or maintenance. Recommendations based on such a transparent and helpful service experience are truly valuable. Thank you for your business!

November 30, 2023

Attentive and conscientious. Delivered work correctly and on time. Service personnel are top flight. Thanks More

by Richemory54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Dec 02, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Best service. Kristina went out of her way to help me. I was traveling and she got me a loaner and I was able to get some rest. More

by Caragarza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Arnold
Dec 02, 2023 -

Bob Howard Honda responded

It's fantastic to hear about your positive experience with Kristina and the exceptional service provided! Going out of her way to assist you while traveling, getting a loaner, and enabling you to rest speaks volumes about their dedication to customer care. Thank you for your business!

November 30, 2023

Sales, good. Service department lacking. Came in for oil change and recall repair. Changed air filter without notification. Never was contacted when vehicle was f More

by wmoore12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zachary
Dec 13, 2023 -

Bob Howard Honda responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Chuck Mulkey, Service Manager (405) 753-8700 cmulkey@BobHowardAuto.com

November 29, 2023

It was my first time at the service center I drove up sitting in my car thinking someone will come over to see what service I needed, but I sat there for almost 15 minutes then I have to ask someone how More

by ambroseaniah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Nov 30, 2023 -

Bob Howard Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Chuck Mulkey the Service Manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner, General Manager bgoodner@BobHowardAuto.com

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