Bob Howard Honda

Excellent Customer Serivce from Russel Mckinely I came looking for a new car with my wife and was greeted by Russel as soon we exited our car. This was our first time buying our own car and he did a I came looking for a new car with my wife and was greeted by Russel as soon we exited our car. This was our first time buying our own car and he did an excellent job taking us through the whole process. He explained every detail of the car helping us setup all the features before we left the dealer. He was very helpful in explaining all of the details that come with owning a car like maintenance. I ever have to buy a Honda from Hob Howard again I would ask for his services. More

Excellent to do business with! Salesperson Russell was knowledgeable about the vehicle and very helpful--even assisted me in connecting my iPhone via Bluetooth and entering some spe Salesperson Russell was knowledgeable about the vehicle and very helpful--even assisted me in connecting my iPhone via Bluetooth and entering some speed dial numbers! Finance person Jeff was both professional and personable. The entire process from test drive to obtaining my new Pilot took 2 hours and they were upfront about everything, including pricing (and I had done my research). Cannot recommend this dealership (and other Bob Howard lots) strongly enough! More

trading up. Out with the old Honda, in with the new. They had the exact car I wanted. They gave me top dollar for my trade-in. I have driven Honda for 3 2 years and wouldn't consider another brand They had the exact car I wanted. They gave me top dollar for my trade-in. I have driven Honda for 3 2 years and wouldn't consider another brand More

excellent they let me take my time and look at cars before approaching me. once i was approached i knew exactly what kind i wanted to drive and buy. the manag they let me take my time and look at cars before approaching me. once i was approached i knew exactly what kind i wanted to drive and buy. the manager James was very courteous and talked with me several times while i was there. suzanne took me for a drive and she was a hoot. she knows how to make a customer feel good about what they are wanting. they took the time to let me even look at other dealerships in the area before making a deal. i was able to choose the style and ALL the equipment i wanted on my car without any hassle. once i chose what i wanted i was able to take it home and show my family. it was one of the best car buying experiences i have ever had. i highly recommend this dealership. More

Found the Car I wanted When I was looking for a car I was looking for a care with good gas mileage. Looked on Line and found out that the Honda HF was the car that I wanted When I was looking for a car I was looking for a care with good gas mileage. Looked on Line and found out that the Honda HF was the car that I wanted. Stopped by Bob Howard Honda to get a price quote to go and see if I could get a loan Kyle Adcock got one for me in a very good and timely manner. The only problem with the car that I wanted was that they did not have one on the lot Kyle Adcock found one for me. I am very happy with my purchase. Kyle Adcock even went over the array of functions of my car when I went to pick it up. This was my best experience in buying a car. More

WILL NOT STAND BEHIND INTERNET PRICE BEWARE! I understand that when dealers put their cars online, they price them lower, so you will want to come and take a look at the car....but when a "new lo I understand that when dealers put their cars online, they price them lower, so you will want to come and take a look at the car....but when a "new lower price" is quote on the site and then they try to tell you the best deal they can do, is $2k more than what is shown on the site........It becomes a scam. This isn't my first bad dealings with Bob Howard, but it will be my last. Needless to say i didn't purchase the car, but today on the site they have removed the original "lower price", but put a price of $500 lower than my offer before i left. I guess they don't have to sell cars too badly, but lucky for me...I don't need their car either. I will shop elsewhere and would recommend others to do the same! More

Purchase of new CRV We used the USAA car buying service to get a fantastic price on our new CRV plus Patrick O'Bannon who we have worked with in the past was our salesper We used the USAA car buying service to get a fantastic price on our new CRV plus Patrick O'Bannon who we have worked with in the past was our salesperson again this time. We could not be more pleased. Jeff in the finance dept was also very good to work with. No pressure by anyone, just friendly, helpful, knowledgeable guidance. LOVE MY NEW CRV and love knowing that when I have questions Patrick will be there for me again like he was with the former car. We feel that not only is the price on the car important but service AFTER the sale is huge. Thank you for such a great buying experience. More

Bob Howard Honda Consistently Exceeds My Expectations! I recently had my 2004 Honda Accord serviced at Bob Howard Honda, Edmond OK. The car was purchased brand new at a Honda dealership on NW Expressway in I recently had my 2004 Honda Accord serviced at Bob Howard Honda, Edmond OK. The car was purchased brand new at a Honda dealership on NW Expressway in OKC. I'd routinely returned to THAT dealership for routine/scheduled maintenance of my Honda..before trying Bob Howard Honda in Edmond. For me, the change to Bob Howard meant I didn't have to travel so far from my home in Edmond to get my auto serviced. I was recently having trouble with my Honda's charging system and was able to make a next-day service appointment with Bob Howard Honda. "Matt" Davis was most helpful in scheduling my appointment over the phone and giving me clear-cut instructions for an after-hours drop-off of my auto at their dealership. After the repairs were done & explained to me, the Manager (Eric) informed me that they'd found a couple problems that I'd probably want to get repaired before too long. He was right! I'd been noticing droplets of fluid in my garage after parking the car, but thought it was from repairs I'd had on my transmission a few months ago. Luckily for me, the mechanic (Jeremy) noticed my valve case was cracked, causing the oil leak..and that the valves were in need of adjustment. I brought the car back to Bob Howard Honda 2 days later for those repairs to be done. Everything went smoothly! I've had no problems with the service repairs since. Each member of the Bob Howard Honda team that helped me during those two repairs was awesome! From the Service Advisor, to the mechanic, to the receptionist(s), to the Service Manager. Even the Parts technician greeted me and asked if I needed any assistance (while I was waiting to pick up my Honda). I don't have a problem at all recommending Bob Howard Honda's Service Department to others, based on my experiences. They've managed to keep this new customer's 10-year-old Honda in great shape recently..and that's what it's all about for me! The Service Advisors, in particular, have awesome customer service skills! I appreciate when a dealership mechanic finds any additional concerns under the hood of my auto. Helps keep me and my family road-safe! More

I appreciate your company and your salesperson Mr. Ben that persuade me get car with a good finance. I'd be happy to sent my family and friend to your company that persuade me get car with a good finance. I'd be happy to sent my family and friend to your company More

Greeted quickly and courteously. Salesman understood the car and took the time to find out what we were re ally looking for instead of pushing us to something we did not need. I would recommend Russell and car and took the time to find out what we were re ally looking for instead of pushing us to something we did not need. I would recommend Russell and Bob Howard to anyone who asked. More