
Bob Howard Hyundai
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 993 reviews
Customer service has declined at this dealership. Not like the old one near Hibdons. The customer mattered. I am looking at a new vehicle due to mileage on this one. Odds are it will not be a Hyunda Not like the old one near Hibdons. The customer mattered. I am looking at a new vehicle due to mileage on this one. Odds are it will not be a Hyundai. Too much went wrong on this visit and Im not going to list it all but managers need to review the quality. Work on vehicle was great. The techs did a good job. Car wasn't ready when promised but that was due to the wrong parts being sent nothing to do with svc rep or techs. Had to find a ride to work. Thank God for friends. More
The finance manager would automatically add things to your contract and insist that you have to take it to get a lower interest rate. I send an email after the day I signed the contract to cancel GAP and your contract and insist that you have to take it to get a lower interest rate. I send an email after the day I signed the contract to cancel GAP and all those extra he added but he is giving me the run around. He also stated that the customer has to pay for tax, title and license. I have all of this in email conversation with him. Watch out! More
The finance manager is a liar. I have a conversation with him in email where he told me that the customer is responsible for the tax, title and license in the state of Oklahoma aft I have a conversation with him in email where he told me that the customer is responsible for the tax, title and license in the state of Oklahoma after I found out that he slid this charge into the contract for me to pay after I asked to lower the cost of the payments. He lowered it a little, but charged me for the tax, title and license... which he never explained during the deal... He did not go over the great Hyundai warranty and services..... Beware!!! More
Service rep very knowledgeable explained process very courteous as always will refer friend to this dealership. Salesman was nice enough to explain some questions I had concerning electric cars courteous as always will refer friend to this dealership. Salesman was nice enough to explain some questions I had concerning electric cars More
We are very pleased to do business with Bob Howard Hyundai. From the sales and finance department to the service department, the quality of people working here are top notch! Everyone is professional Hyundai. From the sales and finance department to the service department, the quality of people working here are top notch! Everyone is professional as well as personable and straight forward. More