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Bob Howard Hyundai

Oklahoma City, OK

4.4
783 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 783 reviews

June 15, 2024

I had a great experience at Bob Howard Hyundai. Kacey is a good car salesman, and is very knowledgeable about the product. More

by Hyundai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey King and Christopher Price
June 14, 2024

Nice and clean, friendly. Efficient, helpful service is good customer service was very helpful as well More

by awilson348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemiah
June 13, 2024

This dealership had my last review taken down because I said they were trash. They stole my money and didn’t give me the car I purchased until it was too late to return it. They sold me a warranty that doe More

by mgrantbabygirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car sales
June 13, 2024

I was charged for something they said my warranty would cover, than made me pay for just brining it in. Please don’t trust this worthless dealership. More

by mgrantbabygirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kasey King
Jun 15, 2024 -

Bob Howard Hyundai responded

mgrantbabygirl, I'm sorry to hear that you encountered any issues with the warranty you purchased. Could you please reach out to me so that I can address this? I couldn't locate your name in our database. I would appreciate it if you could get in touch with me using the email provided below. George Bell Sales Manager gbell@bobhowardhyundai.com

June 11, 2024

Jacob was very helpful when I told him about the services I needed. The services were preformed and my SUV runs like new. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 14, 2024 -

Bob Howard Hyundai responded

Hi, we're happy you found Jacob to be so supportive during your experience here at Bob Howard Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

I had rated this dealership 4 stars when I first got my car but now, it’s down to 1 star. They didn’t even send me my title within the timeframe they were supposed to. Had to call sooooo many times just to More

by Okiegal2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t know any of their names
Jun 13, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your feedback, and I apologize for the issues you've encountered with your title and the check for tag and title. It's disappointing to hear that your experience has fallen short of expectations, especially after initially rating us 4 stars. We take your concerns seriously and will investigate the delays and communication problems you faced. Please contact me directly so we can resolve this issue promptly and ensure you receive the necessary documents and funds. Your satisfaction is important to us, and we hope to regain your trust. Jeremy Cook General Manager jecook@bobhowardhyundai.com

June 10, 2024

Customer service was great very professional and very clean environment. I was able to get my car back in a very fast manner. More

by Christina.young2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Coats
Jun 10, 2024 -

Christina.young2006 responded

Thank you. So much Jacob Coats for everything You have amazing customer service skills....5 🌟 stars all the way for Jacob Coats!!! Thank you again!!!!

June 10, 2024

Brought my car into the service center for a check engine light covered under warranty and they had my car for over a week and the very day I drove it home the check engine light came back on. I took it to a More

by nezhaelmouti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marley
Jun 12, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your experience, and I sincerely apologize for the inconvenience you faced with your vehicle. It's concerning to hear that the check engine light issue wasn't resolved after multiple visits, and I understand your frustration, especially now that your warranty has expired. Your feedback is important, and I will share it with our team to ensure we address these issues. Please reach out to me directly so we can discuss your situation further and work towards a satisfactory resolution. Your trust is important to us, and I hope we can regain it by addressing your concerns more effectively. Jeremy Cook General Manager jecook@bobhowardhyundai.com

June 10, 2024

Worst experience I have ever had buying a car. We agreed on the price, but were lied to on the HONDA RECALL. Sales person said it had been taken care of, however when I called BH Honda in Edmond t More

by paulrb65
Recommend Dealer
No
Employees Worked With
Ali
Jun 12, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your experience, and I deeply apologize for the issues you encountered during your car purchase. It's unacceptable that the recall was not addressed as promised and that you have yet to receive the second key fob. Your feedback is crucial, and I assure you we will address these concerns with our sales team to prevent such situations in the future. Please contact me directly so we can resolve these issues and ensure you receive the service you were promised. Your satisfaction is important to us, and I hope we can regain your trust by making this right. Jeremy Cook General Manager jecook@bobhowardhyundai.com

June 10, 2024

This dealership has always provided decent services since I bought the car the 9 years ago. More

by artful43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Jun 12, 2024 -

Bob Howard Hyundai responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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