Bob Howard Hyundai

Great experience with salesman Rodney. He was low-pressure and transparent. Dealership is newer building and very nice. He was low-pressure and transparent. Dealership is newer building and very nice. More

This dealership is very efficient and the service department staff are always friendly and willing to go the extra mile. department staff are always friendly and willing to go the extra mile. More

Timing chain issue. Fortunately power train warranty still in effect. Service manager was extremely helpful in getting this job completed. He kept me informed every s Fortunately power train warranty still in effect. Service manager was extremely helpful in getting this job completed. He kept me informed every step of the way. More

My salesperson, Yannick, was excellent to work with. I was very pleased with the professional communication and his expert knowledge about the Hyundai Palisade. He was thorough without being overly agg I was very pleased with the professional communication and his expert knowledge about the Hyundai Palisade. He was thorough without being overly aggressive which I appreciated. He kept me informed about the availability of the vehicle ahead of meeting him for the test drive. I had researched the vehicle and the dealership’s inventory online ahead of time. Yannick was punctual, courteous and respectful of my time. When we agreed on the terms, the financing process with Chris was simple, to the point and honestly the easiest financing I’ve been through buying a new vehicle. I’m enjoying my new Palisade and have no regrets choosing the vehicle or Bob Howard Hyundai. Give Yannick and Chris a chance if your shopping for a new Hyundai! More

Enjoyed the experience buying the car, but the first maintenance was not good. They were not helpful if you didn’t want to buy any product from them. maintenance was not good. They were not helpful if you didn’t want to buy any product from them. More

Everyone we dealt with was courteous and professional, our salesman (Ross) was great and upfront about everything. our salesman (Ross) was great and upfront about everything. More

No problem with dealership, but did with Service Dept. said they would call but sent text instead. At 3:20, rec’d message car was ready to pick up. At 4:09, rec’d message that approval was needed for addi said they would call but sent text instead. At 3:20, rec’d message car was ready to pick up. At 4:09, rec’d message that approval was needed for additional repairs.??? And what happen to getting a phone call? More

Excellent service. Offered to give me a ride home. Took care of problem and I didn’t have an appointment Offered to give me a ride home. Took care of problem and I didn’t have an appointment More

Had to bring my car in for service and the manager who took care of me was super friendly and helpful. I ended up needing a new engine. They honestly got it ordered and fixed so fast I was amazed. I will took care of me was super friendly and helpful. I ended up needing a new engine. They honestly got it ordered and fixed so fast I was amazed. I will and have been recommending them to friends and family. More

Customer service has declined at this dealership. Not like the old one near Hibdons. The customer mattered. I am looking at a new vehicle due to mileage on this one. Odds are it will not be a Hyunda Not like the old one near Hibdons. The customer mattered. I am looking at a new vehicle due to mileage on this one. Odds are it will not be a Hyundai. Too much went wrong on this visit and Im not going to list it all but managers need to review the quality. Work on vehicle was great. The techs did a good job. Car wasn't ready when promised but that was due to the wrong parts being sent nothing to do with svc rep or techs. Had to find a ride to work. Thank God for friends. More