
Bob Howard Hyundai
Oklahoma City, OK
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I bought my Electra at a different dealership, but knowing I would take to Bob Howard. There service advisors “were” top notched. Very attentive and communicated with me. However, lately I have t knowing I would take to Bob Howard. There service advisors “were” top notched. Very attentive and communicated with me. However, lately I have to park my car and WAIT on a service advisor to even approach me. Then conversation was rather short and seemed unappreciative. Once was car was finished I looked over in the driveway and it sat there. After 10 minutes I went to service desk and it was like oh yea your ready. Seemed as if I was a burden to them. I will give it one more try, if no progress I will drive out of my way to another dealership More
So Impressed with this Dealership. The customer service was top notch. My maintenance was easy to schedule and reschedule when something came up. The cleanliness of the waiting area an The customer service was top notch. My maintenance was easy to schedule and reschedule when something came up. The cleanliness of the waiting area and bathrooms was great. The chair was comfortable. The space was open and tables were even available. There was even a snack station. More
They were very friendly and kind at the very beginning of the meeting. He showed me step-by-step. What we needed to do to our vehicle even went out of his way to get me a tire for that day. So I go back to m the meeting. He showed me step-by-step. What we needed to do to our vehicle even went out of his way to get me a tire for that day. So I go back to my own town. I appreciate all that they did. More
Service was great. The waiting area was spacious and clean. Juan Navarro explained what was done and what was needed both today and in the future. Juan did a great jo The waiting area was spacious and clean. Juan Navarro explained what was done and what was needed both today and in the future. Juan did a great job and was very professional. More