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Bob Howard Hyundai

Oklahoma City, OK

Overview
Reviews
Vehicles
4.4
785 Reviews
Call Dealership (405) 634-8900
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613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 785 reviews

June 10, 2024

Worst experience I have ever had buying a car. We agreed on the price, but were lied to on the HONDA RECALL. Sales person said it had been taken care of, however when I called BH Honda in Edmond t More

by paulrb65
Recommend Dealer
No
Employees Worked With
Ali
Report | Print
Jun 12, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your experience, and I deeply apologize for the issues you encountered during your car purchase. It's unacceptable that the recall was not addressed as promised and that you have yet to receive the second key fob. Your feedback is crucial, and I assure you we will address these concerns with our sales team to prevent such situations in the future. Please contact me directly so we can resolve these issues and ensure you receive the service you were promised. Your satisfaction is important to us, and I hope we can regain your trust by making this right. Jeremy Cook General Manager jecook@bobhowardhyundai.com

Helpful
June 10, 2024

This dealership has always provided decent services since I bought the car the 9 years ago. More

by artful43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
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Jun 12, 2024 -

Bob Howard Hyundai responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 06, 2024

Fast, efficient service. Advisor was friendly and knowledgeable. Explained everything in detail and answered my questions. More

by chicksokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
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Jun 06, 2024 -

chicksokc responded

Fast, efficient service.

Jun 08, 2024 -

Bob Howard Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 05, 2024

Issues with our car are computer related and the person we worked with, Marlee has tried to do her best to assist us. Even though she knows our frustration, she has been cordial and helpful. More

by nanagreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlee
Report | Print
Jun 07, 2024 -

Bob Howard Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Helpful
May 31, 2024

Being understaffed, the quality of service was admirable, under the circumstances, everyone was professional and caring, going the extra mile to please the customers. I'm a satisfied customer. More

by sandramckenzie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob,
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May 31, 2024 -

Bob Howard Hyundai responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 29, 2024

Christian Nubitgha And Louie were awesome 😎 They both kept in touch with me regarding the process. Great Customer service More

by Tyeyonda Thrower/ Layonda Thrower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Nubitgha and Louie
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May 29, 2024 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We're thrilled that Christian and Louie provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 29, 2024

Best buying experience ever! !! Perfect customer service and I would highly recommend this store! Two thumbs up! More

by patti.alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldi and his brother not sure of name
Report | Print
May 30, 2024 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We're thrilled to have delivered the best sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 28, 2024

Great service and the staff very professional . Marley in auto service has been very helpful. More

by Emincu71
Workmanship
Recommend Dealer
Yes
Employees Worked With
Marley and Manny
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May 29, 2024 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 10, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for not exceeding your expectations. I would like an opportunity to fix this and to earn your business, please contact me at jecook@bobhowardhyundai.com. I look forward to speaking with you. Jeremy Cook, General Manager

Helpful
May 26, 2024

Finished work in the time they told me, professional, Jakob was very nice and helpful. More

by tcwhitson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Report | Print
May 27, 2024 -

Bob Howard Hyundai responded

We're delighted to learn about your positive experience and the great assistance provided by Jacob! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 25, 2024

Excellent and friendly customer service. Great dealership to take your vehicle for all your maintenance needs. More

by jgutierrez91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Navarro
Report | Print
May 27, 2024 -

Bob Howard Hyundai responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
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