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Bob Howard Hyundai

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
962 Reviews
Call Dealership (405) 634-8900
View Awards

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 962 reviews

October 09, 2023

They won’t honor the free oil change that comes with the purchase of a vehicle. I have 24,000 miles on my car and it's 2 1/2 years old. And today, they charged me $68.47 for an oil change! When I bought More

by Larrycase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shemaiah Johns
Report | Print
Oct 17, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced when it came to servicing your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook, General Manager

October 07, 2023

Friendly, courteous, very fast and a great facility! They also offer a lot of discounts which is very helpful. More

by crowebird1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Havera
Report | Print
Oct 10, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Marley Brewster my service advisor was very polite and understanding. Thank you for the outstanding customer service! More

by bunti_katta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley Brewster
Report | Print
Oct 10, 2023 -

Bob Howard Hyundai responded

We are thrilled that Marley provided you with an outstanding service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 06, 2023

Great new location! Service Department is upscale. Thanks to Shey for her courtesy and professionalism. I really appreciated the virtual results of the service perfor More

by Kinsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
Report | Print
Oct 06, 2023 -

Kinsey responded

Great new location! Service Department is upscale. Thanks to Shey for her courtesy and professionalism. I really appreciated the virtual results of the service performed on my car, analysis, and recommendations. Very professional. Maybe it's because of the new location, but everyone seemed energized and positive. Nice.

October 06, 2023

Friendly service staff. Has a great waiting room, clean and Bright. Easy to get to. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob coats
Report | Print
Oct 10, 2023 -

Bob Howard Hyundai responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 05, 2023

First time using this store. Loved the atmosphere and friendly people This will be my new store More

by Ckennan1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah
Report | Print
Oct 05, 2023 -

Bob Howard Hyundai responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

October 02, 2023

2.5 hours for an oil change with appointment is way to long. Techs are slow More

by Kotey
Recommend Dealer
No
Employees Worked With
Jakob
Report | Print
Oct 04, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the long wait time to get your vehicle serviced with us after making an appointment. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook, General Manager

October 02, 2023

They gave me price to replace drivers side axle inside boot price$658.00 then took it in 10-2-23 out of stock on axle and said they gave me wrong price now it's over $1.000 bucks. I'm very angry took of More

by Shaneohmack21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bradley Brackett
Report | Print
Oct 04, 2023 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 04, 2023 -

Shaneohmack21 responded

I've only had this SUV over a year and had to replace brakes front and rear and now gotta replace drivers side axle. I guess the warranty doesn't cover front end parts. I'm just not happy. I'm taking my Suv to my mechanic. I will not recommend Bob Howard hyundai or to buy a Hyundai they are junk

Oct 10, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the pricing confusion and the issues you've encountered with your Hyundai. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Jeremy Cook General Manager jecook@bobhowardauto.com

Oct 10, 2023 -

Shaneohmack21 responded

Good afternoon. I think when I bought the Hyundai Sante fe it had a, warranty on it. You would think it would cover front end parts as well. I'll have to look at my paper work. The mechanic should of dud a better job at expecting my Suv apparently he didn't. I already got the drivers side front axle fixed. I shouldn't have problems with this SUV it's only 3 years old and I had to replace front and rear brakes on it this past year. I bought a newer car so I wouldn't have to spend thousands of dollars on it so far Bob howard is just as bad as hudiburg. I'm just not happy and very angry about this

September 28, 2023

It is clean, coutesous, thorough. They try to be speedy in getting customers in and out. More

by Grandmase65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley Brewster
Report | Print
Oct 03, 2023 -

Bob Howard Hyundai responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Great and fast service. Friendly and efficient. Very happy with the service I received. Will be back. More

by mikabrashears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah johns
Report | Print
Sep 28, 2023 -

Bob Howard Hyundai responded

We are thrilled to have provided you with a fast and efficient service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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