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Bob Howard Hyundai

Oklahoma City, OK

4.5
961 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 961 reviews

September 18, 2023

They lie about what they were selling me. Interest rate way higher than they told me, seller very rude, vehicle not equipped with what they said More

by digna4345
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ali Eslam
Sep 26, 2023 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 26, 2023 -

digna4345 responded

So far nothing has been done to satisfy my petition and the way I have been treated. It’s sad that sellers lie about it the vehicle I was purchasing to make a sale and management wasn’t very helpful at all. This will be my only time I do business with Bob Howard Hyundai

Oct 10, 2023 -

Bob Howard Hyundai responded

We're sorry that after further attempts to resolve your concerns, we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Jeremy Cook General Manager jecook@bobhowardauto.com

Oct 12, 2023 -

digna4345 responded

You guys have never made any attempts to resolve all the lies about the vehicle I purchased from you. George the manager as well as the seller did nothing to resolve anything. So you are all a bunch of liars

September 18, 2023

Always have great service at this dealership. Great communication and follow up during the service process. More

by Rowdy 1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Sep 21, 2023 -

Bob Howard Hyundai responded

It's wonderful to hear that you consistently have great service experiences here at Bob Howard Hyundai. Effective communication and follow-up are essential components of providing excellent service. We appreciate your business and look forward to assisting you in the future.

September 17, 2023

I honestly believe they should run their vehicles through the service first I like my car and o got a fair price negotiable that’s for sure! But I would of loved to have not had to make a trip back to the ci More

by dannellflewelling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Osama
Sep 27, 2023 -

Bob Howard Hyundai responded

We appreciate your feedback about your car buying experience. It's great to hear that you found a fair price and appreciated the negotiable aspect. However, we understand your frustration about having to make a return trip for fixes after the purchase. We appreciate your business and look forward to assisting you in the future.

September 15, 2023

Ali our salesman has been great from time we bought our new car to even now More

by kilptg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah Johns
Sep 19, 2023 -

Bob Howard Hyundai responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 13, 2023

Bob Howard Hyundai was a great example of the best service department to get my new car first oil change. More

by ttom50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Navarro
Sep 19, 2023 -

Bob Howard Hyundai responded

We're delighted to hear that Bob Howard Hyundai provided you with a great experience for your new car's first oil change. Providing top-notch service for your vehicle is important to us, and we're pleased that we met your expectations. Thank you for choosing us, and we appreciate your feedback!

September 12, 2023

Mallory did a great job as my service adviser. I will request her going forward More

by Barbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
Sep 17, 2023 -

Bob Howard Hyundai responded

We are thrilled that Mallory provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 11, 2023

Bob Howard did me right from the get go, they knew my car problem from the time I told what was wrong. Thanks Jacob and your crew. More

by keenocondulle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob the supervisor
Sep 22, 2023 -

Bob Howard Hyundai responded

Thank you for choosing Bob Howard Hyundai! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 11, 2023

Excellent customer, came out to my car, pulled up my appointment on the iPad and knew what service was requested. Also advised me of services that need to be done according to mileage. I also noticed ho More

by Gal79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob coats
Sep 24, 2023 -

Bob Howard Hyundai responded

We are glad we could help!

September 10, 2023

Bob Howard is a great dealership! Their service department is excellent! They check your car in on time, and give you updates. Shay is very informative and helpful! We enjoy everythi More

by Cmarrow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay on I-240 Service Road
Sep 23, 2023 -

Bob Howard Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 10, 2023

Friendly staff. Relaxed environment. Every step of tge service process is presented to you along the way giving you the opportunity to be involved in your service ex More

by Psvaleygrl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Payne, Riley Showalter, Juan Service Advisor
Sep 23, 2023 -

Bob Howard Hyundai responded

We're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai.

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