
Bob Howard Hyundai
Oklahoma City, OK
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They have had a 40k mile car for 5 days. Cant find the problem and wont provide a loaner. Absolutely pathetic. They used to provide great service. problem and wont provide a loaner. Absolutely pathetic. They used to provide great service. More
Service exceeding expectations Vehicle was right. The first time. Jake went above and beyond to make sure the car was perfect and that the service completed was as reasonably pric Vehicle was right. The first time. Jake went above and beyond to make sure the car was perfect and that the service completed was as reasonably priced as possible. More
Amazing!!!! Buying a used vehicle can be a somewhat daunting task, esp. for someone who hadn't purchased a vehicle in almost 15 yrs. Not so with Bob Howard Hyund Buying a used vehicle can be a somewhat daunting task, esp. for someone who hadn't purchased a vehicle in almost 15 yrs. Not so with Bob Howard Hyundai, as all staff we met or spoke with (on the telephone) were pleasant & honest i.e., no broken or exaggerated promises. Just a simple straight-forward experience from start to finish. Our salesperson, Marcus Wilkinson was great, as he was very caring & nice. He had our interest at heart, which I find unusual in the car buying experience. I was totally amazed how "seamless" it was, even in the financing. Can't say enough good stuff & will definitely recommend this dealership. More
Bought a used car Very good customer service! They took the time for us to look into a lot of different options. They new their inventory very well, so it made it alot Very good customer service! They took the time for us to look into a lot of different options. They new their inventory very well, so it made it alot easier. More
Amazing experience! Eslam Ali Is an excellent sales person. Mike, the manager also helped to make this experience flawlessly and painless. We also really liked the fina Eslam Ali Is an excellent sales person. Mike, the manager also helped to make this experience flawlessly and painless. We also really liked the finance guy, Chris . More
High pressure relentless and disrespectful This dealership lost a sale of not one but three vehicles but I'm sure they don't realize that. After my experience stopping by and the MONTHS of cons This dealership lost a sale of not one but three vehicles but I'm sure they don't realize that. After my experience stopping by and the MONTHS of constant telephone calls AND texts which they did not ask permission to do, two friends bought Hyundai cars but not here. To begin with they would not give me any kind of price when I asked but played the two-saleman game and insisted on running my credit before any dollar figures were mentioned and of course they like to play the monthly-payment game first. The man who identified himself as the finance manager made sexist comments to my companion and as we finally had enough and walked out, he literally chased us and then stood in front of us blocking our path, where he said he could give a much better finance rate (it was marginally better but still way higher than what we ended up getting). It felt like a ghetto used car shopping experience. The telephone calls were so frequent and desperate and went on for over three full months. I found out later that they not only ran the credit check on that day but three other times over the next two weeks, which they are not supposed to do. I have heard good things about this dealership's service department but because of their salespeople and one aggressive and rude finance employee, we won't patronize the business. I hope if they see this they change their approach with clients because they are losing more than they realize by treating people as objects. More
Every time I take my car in, they take great care of me! This dealership is the best. Any questions comments or concerns I have, they answer right then and there. I know that I am in great hands without a do This dealership is the best. Any questions comments or concerns I have, they answer right then and there. I know that I am in great hands without a doubt! More
A+ Service Shane was amazing he met us out the gate, was never pushy, willing to work with the numbers we needed for the amount of car we need for our family. Wi Shane was amazing he met us out the gate, was never pushy, willing to work with the numbers we needed for the amount of car we need for our family. Will continue going back to this dealership! More
I love my 2018 Santa Fe Sport Hyundai In purchasing our 2018 Santa Fe Sport Hyundai we were very please with our salesman, Eslam Ali. He has an awesome personality which makes for a great In purchasing our 2018 Santa Fe Sport Hyundai we were very please with our salesman, Eslam Ali. He has an awesome personality which makes for a great salesman. We dislike forceful salesmen and he was not like that. He was very professional and helpful in negotiating a satisfactory deal. Thank you so much Eslam!! More
Best car buying experience ever!!!! I have bought several cars over the years. Most of the time, I end up feeling frustrated, angry, nervous, and cheated by experiences at a dealership. I have bought several cars over the years. Most of the time, I end up feeling frustrated, angry, nervous, and cheated by experiences at a dealership. This was not at all the case at Bob Howard Hyundai in Oklahoma City. I immediately felt invited and my sales professional Scott Carmack gave me a plenty of information and time to think things over before going forward with a purchase. I was offered a very fair deal with no harsh bargaining tactics. When I offered less money for the Jeep Wrangler I purchased, Ross was very helpful to get me a better deal. I walked away feeling happy, excited, at peace, and treated right. Before I drove my new Jeep off the lot, another sales professional Ross Barton even came out to thank me for choosing Bob Howard and applied the temporary license plates for me. What a great place! More