
Bob Howard Hyundai
Oklahoma City, OK
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Hyundai Sonata I had a great buying experience. I would recommend this dealership. Everyone was friendly and helpful. The salesman and finance manager made me feel c I had a great buying experience. I would recommend this dealership. Everyone was friendly and helpful. The salesman and finance manager made me feel comfortable and did not pressure me. More
First AWD G80 Sport in Oklahoma Our purchasing experience went just fine. The issues we have is that we did not get the mud guards pre installed as we were notified during closing of Our purchasing experience went just fine. The issues we have is that we did not get the mud guards pre installed as we were notified during closing of the vehicle with our salesman Darnell. We did raise the issue to him, and I had to reach out to him personally 3 business days later to verify that the ball was rolling in getting it taken care of as was promised to us. We worked with Chris Price who made sure we were taken care of. We have no complaints towards him, as we felt he treated us very well. I informed Mr. Price about the mud guards and he indicated he spoke to Darnell , who in turn reached out to us to follow up. I ended up getting in touch with John, in the service department, who told me that Genesis will be unable to provide the rear mud guards until 30 days minimum. We did get the front guards installed. We recently had the front tire blow out passenger side due to a pot hole, and John notified us that Genesis hasn't released the specifications needed to do an alignment. We did get the wheel replaced by them, and it was quick, but these issues of lacking equipment and data is annoying for lack of a better word. I hope the rear mud guards come in in July, but waiting a month and a half for mud guards on a newly released vehicle is somewhat embarrassing, especially not even being able to get an alignment done for crying out loud. More
Excellent My experience at Bob Howard Hyundai was fantastic. I will shop with them again when I purchase our next vehicle. We will be going to the dealership fo My experience at Bob Howard Hyundai was fantastic. I will shop with them again when I purchase our next vehicle. We will be going to the dealership for our scheduled services. More
Great service Was able to do part of the deal over the phone and we got a great car, great deal and friendly service. The agreement made over phone was followed to Was able to do part of the deal over the phone and we got a great car, great deal and friendly service. The agreement made over phone was followed to the letter. More
Survey This dealership was excellent. The salesman worked hard to find the right car for me at the right price. There was not any pressure & I could have wal This dealership was excellent. The salesman worked hard to find the right car for me at the right price. There was not any pressure & I could have walked at any time if I was uncomfortable. More
Great Experience Shane Smith did an outstanding Job! We had a great experience and was treated well. We were very pleased with the service and we received from sales a Shane Smith did an outstanding Job! We had a great experience and was treated well. We were very pleased with the service and we received from sales and finance. More
Great Had a very good experience my salesman Kenny was very pleasant to work with. I have purchased cars her before and have always been treated very well Had a very good experience my salesman Kenny was very pleasant to work with. I have purchased cars her before and have always been treated very well . I also like the warranty that comes with your cars. More
Good service The salesman was very knowledgeable and worked very hard to get me the best financing ,he gave me the best price on my trade in and discounts availabl The salesman was very knowledgeable and worked very hard to get me the best financing ,he gave me the best price on my trade in and discounts available so my payments would be affordable. More
Buying a new car They did not list the correct trade-in value which probably affected the state sales taxes I don't have anything further to add at this time They did not list the correct trade-in value which probably affected the state sales taxes I don't have anything further to add at this time More
2017 Elantra I had a great experience there and have already recommended this dealership to some of my customers at my work. They worked with me to get the monthly I had a great experience there and have already recommended this dealership to some of my customers at my work. They worked with me to get the monthly payments I needed and made sure all my other needs were met too. Thank you guys! More