
Bob Howard Hyundai
Oklahoma City, OK
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My 1st new car The management was a pleasure to work with. Doug was a great guy with plenty of charisma. There was another manager let's just say he was on the large The management was a pleasure to work with. Doug was a great guy with plenty of charisma. There was another manager let's just say he was on the larger side, but still a good guy. I couldn't have asked for a better experience buying a car thanks to Bob Howard Hyundai. More
Make sure you get it in WRITING As much as I love my vehicle, the whole buying process was stressful. I understand I purchased the car late at night but things happen. Day 1 nigh As much as I love my vehicle, the whole buying process was stressful. I understand I purchased the car late at night but things happen. Day 1 night time: Regardless of what time you purchase, you should never agree on a price then when the paper work is ready to be signed have a $3000 upcharge. Make sure you have the price in writing like I did. Day 2, If you have very specific reasond to purchasing a warranty call the company they use because the dealer will lie to sell it. (explanation day 3). We had to have the car detailed twice on this day and it still was not done correctly. Although the car only had 2000 miles on it, there was dog/cat hair on the seats and storage area carpets. It also was not washed very well either. This is where the make sure its in writing come into play. Other dealerships had a 2 year service pan that came with the car, well per a phone conversation, they said they would add that into the price to get my business. Well it didn't happen and because it was not in writing they wouldn't honor their spoken word. Day 3, Bringing the vehicle in to have an issue fixed and the car detailed for a 3rd time. While waiting and upset I called the company they use for the extended warranty, The items I wanted to be covered and specifically as if it would be covered, wouldn't be covered after the factory 3yr/36000 miles. So your telling me I could purchase the same warranty for 600 and have ZERO $$$ deductible through my bank, but you want to charge 1600 to 3000 for it get out of here? Then you have the nerve to say, well it covers other stuff, does your bank do that. The guy must have noticed he upset us because he took a step back and his manner changed. If you are selling something don't lie to make a sell, say you don't know, and make the call. I will say that Mr. Darnell was nice to work with. If he didn't know something he tracked down the answer. It may have take a little long, but I got correct answers. I would give him an excellent rating. More
Amazing service and staff Had an amazing experience at Bob Howard. Salesperson got me the car I was looking for, and helped with the manager get me the pricing that was right w Had an amazing experience at Bob Howard. Salesperson got me the car I was looking for, and helped with the manager get me the pricing that was right where I wanted to be financially. Had great experience when I went to the financial portion and was greeted with the upmost respect when reading threw all the paperwork being signed. All the stress of car buying was lifted off of me when I was shopping at bob Howard. Will definently but another car there when the time comes. More
2nd Time Buying We purchased my husband's car last year from Bob Howard. We had such a good experience we went back to the same sales rep Sean Smith when it came to p We purchased my husband's car last year from Bob Howard. We had such a good experience we went back to the same sales rep Sean Smith when it came to purchasing my new car. More
over the top excellent. Over all it was a good experience! The staff was very good and very wonderful to me and my family. I will come back and buy another vehicle from there Over all it was a good experience! The staff was very good and very wonderful to me and my family. I will come back and buy another vehicle from there when I'm ready. I will also highly recommend friends and family as well. More
Great experience! I have purchased a couple of vehicles and never before has the salesman called and ask if I had any questions and my salesman Ross Barton has called t I have purchased a couple of vehicles and never before has the salesman called and ask if I had any questions and my salesman Ross Barton has called twice that says alot about this dealership. More
Great service by Karter! The car dealer that helped me was amazing!! I believe his name is Karter. It was my first time buying a vehicle and he made it so fun and painless. I The car dealer that helped me was amazing!! I believe his name is Karter. It was my first time buying a vehicle and he made it so fun and painless. I really appreciate his honesty and direction. I will definitely be coming back and referring family and friends More
L oving my experience here After a day of hassles at other dealerships, I came here with little expectations and am more than pleased with my perchance. I will be coming back ag After a day of hassles at other dealerships, I came here with little expectations and am more than pleased with my perchance. I will be coming back again for next car, or hunt Kenny down to buy from where he is.. More
Total Excellence I was met at the curb, taken to salesman's office to determine needs, and immediately taken out on the lot to look at new cars.Financial options were I was met at the curb, taken to salesman's office to determine needs, and immediately taken out on the lot to look at new cars.Financial options were presented and zip called to buy the next morning. Great experience!!👍🏼👍🏼 More
1st time to buy a new car I went in and told Kenny Shultz what my dream car was and how much I could pay, he worked miracles and got me in my dream car for the payment I can af I went in and told Kenny Shultz what my dream car was and how much I could pay, he worked miracles and got me in my dream car for the payment I can afford. I appreciate everything he and his boss did for me. I was not expecting to get my dream car, I thought I would have to settle for much less. Thank you again. I will tell everyone to come to Bob Howard Hyundai and work with Kenny for a new Hyundai. More