Bob Howard Hyundai

Never recommend this dealer. Visited with an appointment to buy a used car listed in their website. When I went there, they said its been sold and pushed me to buy a different car which is far beyond my bud to buy a used car listed in their website. When I went there, they said its been sold and pushed me to buy a different car which is far beyond my budget. The sale manager promised many but nothing was true. When I told them I like a car when I took for test drive, they forced me to go buy it. When I tried to change my mind before signing the paper work, one of their employee even threatened that he may lose his job if I don't sign the paper (don't know why that would happen). I didn't receive my title on time and ended up paying penalty when transferring to my name. 0% trustworthy. Not all Bob Howard are same. Worst experience. More

The sales manager was pushy, even telling me if I wait to talk to my bank and don't buy today with their financing he didn't know if they would have the car I wanted. To say the least I went somewhere else. talk to my bank and don't buy today with their financing he didn't know if they would have the car I wanted. To say the least I went somewhere else. More

I actually visited Bob Howard Hyundai, not Bob Howard Toyota. Casie did a great job recommending cars that fit my needs and requirements. She was extremely professional and polite, as well as knowledge Toyota. Casie did a great job recommending cars that fit my needs and requirements. She was extremely professional and polite, as well as knowledgeable about the inventory. We drove a few cars and she was very accommodating with my needs. The finance department was also very helpful and polite. I would recommend Casie and Bob Howard Hyundai to anyone, and will definitely consider them for any future car-buying needs. More

I also was promised "free oil changes for life" on my new 2012 Santa Fe. Suddenly no one at David Stanley knows anything about this even though I still have their card that says "Home of the Free on my new 2012 Santa Fe. Suddenly no one at David Stanley knows anything about this even though I still have their card that says "Home of the Free Oil Changes for Life." Bob Howard said they are not David Stanley and know nothing. Besides the attempt to get me away from my preapproved financing at the credit union they sent me a surprise lein from Wells Fargo when I expressly told them I do NOT want to finance with Wells Fargo. I had to refinance with the OECU credit union where I was originally approved. Now this. No one knows a xxxx thing about the free oil changes. Since they do not honor their word they have lost me at every David Stanley as a customer forever. I buy brand new cars every few years because I do not want to deal with repairs and I will NEVER EVER BUY ANOTHER CAR from David Stanely or Bob Howard because of their failure to honor the free oil changes for life. More

Bought a brand new accent, was told I had free oil changes for the life of the car, one of the reasons I bought here instead of automax. The first oil change was done with no problems or issues, time changes for the life of the car, one of the reasons I bought here instead of automax. The first oil change was done with no problems or issues, time for the second one and the entire experience changed, "I'm sorry Bob Howard has Bought the dealership and you must rotate your tires and blah,blah,blah, your free oil change is now $68.00, you can't go somewhere else for your tire service, etc, etc, yak, yak, yak. So done with this crap, going to buy another Hyndai this year, guess where I won't be doing business? More

I was exceedingly pleased with my experience dealing with Allie. She was extremely helpful and courteous, and did everything she said she would. The finance department was not helpful. The individual I worke Allie. She was extremely helpful and courteous, and did everything she said she would. The finance department was not helpful. The individual I worked with in finance was friendly at first, but subsequently insulted me by making comments about my mother and my credit union. He did not explain anything in an understandable way, seemed to have a difficult time with numbers (not great when you're the finance guy) and he did not seem to listen. When I asked what interest rate the dealership could offer me, he neglected to ever actually address my question and present a figure to me, leaving me no option but to go through my credit union. He did not sell me the warranty as he never explained it to me in a clear way. He only told me how I could finance it if I wanted to (I never asked about that). It is now October 20, two weeks after the purchase of my vehicle, and the check I wrote for my down payment still has yet to be cashed. That alone is ridiculous and a terrific inconvenience to me. After speaking with and visiting the other Hyundai dealerships in the metro area and being thoroughly discouraged by the unsatisfactory service, lack of delivery on promises, and overall aggressiveness I had to contend with, I was very pleased to find Allie. Ms. Chaffin was so helpful in addressing all my questions and concerns without being overbearing or insulting. She found the exact car I wanted and got it in very quickly. I have already recommended her services to a friend who is in the market for a new Hyundai vehicle. More

After looking at 2 other Hyundai, a Kia & a Nissan dealership, I'm grateful I came here. Aley spoke to me over the phone & listened as I told her what my needs were in a car & what price range I could dealership, I'm grateful I came here. Aley spoke to me over the phone & listened as I told her what my needs were in a car & what price range I could afford. On arrival to the lot she had keys to 4 different makes both new & used for me to consider. Not once did I feel pressured & she was very patient, even staying late to make sure my kids could help me decide on a favorite. All in all it was the best car buying experience I've ever had! More

The whole experience was quick and easy. I was able to go in and find my sales person in a timely manner. I told him what I was looking for and we started right away. Very quick and easy. go in and find my sales person in a timely manner. I told him what I was looking for and we started right away. Very quick and easy. More

Nelson is a genuinely nice guy who went out of his way to get my daughter the car she wanted. The price was competitive and the atmosphere is good. get my daughter the car she wanted. The price was competitive and the atmosphere is good. More

JJ HELPED US WITH PURCHASE OF NEW HYUNDAI SANTA FE. HE WAS ACCOMODATING AND FRIENDLY. WE FELT LIKE WE GOT A GOOD DEAL. THE GENTLEMAN THAT COMPLETED OUR FINANCING WAS ALSO FRIENDLY AND PROFESSIONAL. WAS ACCOMODATING AND FRIENDLY. WE FELT LIKE WE GOT A GOOD DEAL. THE GENTLEMAN THAT COMPLETED OUR FINANCING WAS ALSO FRIENDLY AND PROFESSIONAL. More