Bob Howard Hyundai

Don't let them fool you I am not one to normally write reviews, but I still cannot believe the way I was treated yesterday at this dealership. I had been talking to Brandy al I am not one to normally write reviews, but I still cannot believe the way I was treated yesterday at this dealership. I had been talking to Brandy all week about coming to look at a specific car. I called early in the morning, spoke with Courtney and told her I was coming today for the Mazda CX-5. She said it was still available. Brandy called me around noon and I told her I was leaving Wichita in ten minutes and I would be in OKC around 3pm to see the vehicle. She told me she would have it pulled around to the front so I could see it. I texted her when I was 30 minutes out and told her I was almost there-- be there in 30 minutes. Not only was the car not pulled around to the front, BUT IT HAD SOLD! No one had the decency or common courtesy to tell me or save me the trip. They knew I was coming from out of town, knew that I was having trouble getting there because I am caring for my parents who were recently hit by a drunk driver in a motor vehicle accident and they are now handicapped. It was like they didn't care. They wanted me to come anyways because I appeared dedicated, to see if they could still make money off me on a car that I was not interested in. As I am currently writing this review almost 24 hours later, they still have the vehicle online saying it is available for sale. I don't understand and I feel completely lied to and disrespected. More

Fantastic experience Jared assisted me in the sale of my 2015 Hyundai Santa Fe. He was very polite and professional. I am enjoying my car very much and I am getting great Jared assisted me in the sale of my 2015 Hyundai Santa Fe. He was very polite and professional. I am enjoying my car very much and I am getting great gas mileage. I would recommend Bob Howard to everyone. I had a fantastic experience. More

Good Service If you purchase a car here, definitely ask to work with Kazem. He is one of the most polite sales people that I have ever worked with. There are defin If you purchase a car here, definitely ask to work with Kazem. He is one of the most polite sales people that I have ever worked with. There are definitely some sharks at this dealership that will try to push you into a car just to make a sale - but Kazem is not one of them. Kazem took the time to understand what we wanted and let us test drive several vehicles until we were happy. Be careful with the finance department - they will push hard on you. They also made multiple mistakes on our Title form, requiring repeat trips back to the dealer to get it fixed. It would be best to walk in with a pre-approval from your Bank or Hyundai directly, to avoid the 10+ inquiries on your credit. More

Excellent service department Our favorite part about Bob Howard is the service department. Always courteous and professional. The staff makes you feel at home and always wants to Our favorite part about Bob Howard is the service department. Always courteous and professional. The staff makes you feel at home and always wants to makes sure your visit met your expectations More

My Hyundai I Love my new car. It drives great. Good gas mileage. Lots of room. Pretty color. Drives real smooth. Now just trying to figure how to pay for it. Ju I Love my new car. It drives great. Good gas mileage. Lots of room. Pretty color. Drives real smooth. Now just trying to figure how to pay for it. Just kidding. LOL More

Wonderful car buying experience Salesman with the leadership of good management. Both salesman and manager were attentive to my needs. All my concerns were met and well taken care Salesman with the leadership of good management. Both salesman and manager were attentive to my needs. All my concerns were met and well taken care More

Great staff awesome staff, got me a trailer hitch and while its installed let me use used truck (what i asked for) could not ask for better experiance awesome staff, got me a trailer hitch and while its installed let me use used truck (what i asked for) could not ask for better experiance More

Experience As a first time new car purchaser my experience was made very simple. We were able to successfully negotiate and leave with satisfactions of the payme As a first time new car purchaser my experience was made very simple. We were able to successfully negotiate and leave with satisfactions of the payments. The car is exactly how I wanted it to be and this experience has made me very happy. More

2016 Elantra Totaled or 2003 Santa Fe and had to get a new car and we went with a 2016 Elantra because it fit or budget. Love the car and had a good experience at Totaled or 2003 Santa Fe and had to get a new car and we went with a 2016 Elantra because it fit or budget. Love the car and had a good experience at Bob Hyundai during the purchase. I recommend the dealership to anyone that wants a good deal. More

Sales Professional that Knows their product Jared showed a complete understanding of all the features and benefits of the 2017 Elantra. I have no doubt that he has the same knowledge of the enti Jared showed a complete understanding of all the features and benefits of the 2017 Elantra. I have no doubt that he has the same knowledge of the entire Hyundai line. Jared went over all the features of the vehicle and made sure I had a good understanding of how everything worked. More