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Bob Howard Toyota

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
1,013 Reviews
Call Dealership (405) 936-8600

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 1,013 reviews

October 18, 2026

The staff was well informed and very courteous. They handled the maintenance of my vehicle withing the time that they had estimated. More

by russellroley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson
Print
October 18, 2026

Head 50,000 miles service done on my 2024 Toyota Grand Highlander Platinum Max. Brett my service advisor as always was friendly helpful and immediately check me in. You kept me informed throughout the ser More

by patterp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Print
October 17, 2026

My service advisor, Carson Osborn, did an incredible job. Very transparent and helpful, made the process easy. More

by DrChimRichalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Osburn
Print
Oct 18, 2026 -

Bob Howard Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 16, 2026

I have bought Toyotas and had them serviced at Bob Howard since 2011. Don Nelson is a skilled negotiator and my “go-to” in the event of misunderstandings. We have had 4Runners, Highlanders and Camrys - all More

by clay-jar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Print
Oct 17, 2026 -

Bob Howard Toyota responded

Hi, we are very happy we could provide you with a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2026

Jazzmine was awesome! Amazing service department. Very prompt and professional! Will definitely continue to service my car here! More

by ferdilazz09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazzmine, Justin
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Oct 17, 2026 -

Bob Howard Toyota responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2026

Bob Howard Toyota service department is the best! They are honest, accommadating, explains work recommended, fair pricing and beyond helpful when extended warranty work is needed. I drive 65 miles on More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason is my service writer. Albert also recommend
Print
Oct 14, 2026 -

Bob Howard Toyota responded

Hi Annette, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2026

Preston was amazing. I’m from out of town and he did everything he could to get me a new tire - right size! Thank you! More

by gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Print
Oct 14, 2026 -

Bob Howard Toyota responded

Hi Gina, we're happy you found Preston to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2026

Shop supplies are ridiculously high for what I had done. I was charged $200 for 30 minutes of labor. I will start looking for some place else for service. More

by rsmithmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Print
Oct 12, 2026 -

Bob Howard Toyota responded

Thank you for letting me know about your experience. I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Royce Vorel Service Manager rvorel@Group1Auto.com

Oct 12, 2026 -

rsmithmail responded

I used to work on my cars, but at 77 I am reluctant to do repairs I have never done. However, I am a member of a few Facebook Toyota groups. The group suggested changing the PCV valve to prevent gasket leaks. Several members said it was a 30 minute DIY job. Bob Howard charged me over $200 for this 30 minute repair. And then charged $30 for shop supplies. Is this the way you treat 30 year customers?

Oct 12, 2026 -

rsmithmail responded

See below

Oct 12, 2026 -

rsmithmail responded

None

October 08, 2026

This is the second time I’ve had my truck in because the headliner is rattling. Today I was informed that Toyota was contacted and would be coming out with a fix. But in the meantime they would put some fe More

by JDR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servive
Print
Oct 10, 2026 -

Bob Howard Toyota responded

Thank you for letting me know about your experience. I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.  Royce Vorel Service Manager rvorel@Group1Auto.com

October 07, 2026

They were very courteous and were able to get everything done that I requested in one day More

by Rater1052026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Print
Oct 12, 2026 -

Bob Howard Toyota responded

Hi, we are so happy to read such a great review about Bob Howard Toyota! If you have any further questions, please don't hesitate to reach out!

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