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Bob Howard Toyota

Oklahoma City, OK

4.5
640 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 640 reviews

June 21, 2025

Service Dept is a joke Justin is rude and lies to cover his mistakes Professionalism is nothing like my experience with sales team More

by momma23bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
June 19, 2025

Riley was fantastic and did a great job throughout the whole process! My one complaint is the amenities in the dealership. The only thing available while waiting is water. Some snacks would be much apprec More

by brett.gasswint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Jun 19, 2025 -

Bob Howard Toyota responded

We truly value your business and thank you for bringing this to my attention. We do our best to provide a great experience for our customers. We take all suggestions into consideration. Aaron London General Manager alondon@BobHowardAuto.com

June 19, 2025

I only had an oil change, but it was fast and efficient. This is where I go for all of my Toyota service. More

by Lindakg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 20, 2025 -

Bob Howard Toyota responded

Hi, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

June 15, 2025

Excellent service. Maintains excellent records. The service staff are knowledgeable and if they do not know they seek answers with the service technicians. More

by oktrobm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 17, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

This is my second time taking newer Highlander in for a front wheel alignment. It still pulls to the right just like the first time. The car only has 24,400 miles and most of it was on great roads in Presc More

by mclemoreleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
Jun 13, 2025 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Justin West Asst Service Manager jwest@group1auto.com

June 12, 2025

Dealer gave me a free oil change. They prompted me via email and provided me an appointment the next day. Very professional. More

by cklann999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 13, 2025 -

Bob Howard Toyota responded

Hi, thank you so much for your positive comments about Bob Howard Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2025

High quality, professional, representative and service agents. Cashier was efficient and pleasant. Waiting area had nice refreshments and comfortable chairs but the À/C didn’t seem to be working well on t More

by Skihog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and George
Jun 12, 2025 -

Bob Howard Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 07, 2025

The service for my car was great! ! I was in and out within 45 minutes!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 10, 2025 -

Bob Howard Toyota responded

Hi Sarah, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

June 03, 2025

Very good service, quick turn around, good explanations, friendly staff, clean facilities, no sales person pressure all the time More

by pokeontap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Jun 07, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Kelly was so amazing and really went above and beyond to help me! She is new to her role, but no doubt is a great addition to the service team. She seamlessly made sure my service was completed in a timel More

by tsmcculler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and George
Jun 07, 2025 -

Bob Howard Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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