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Bob Howard Toyota
Oklahoma City, OK
1,021 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,021 reviews
October 30, 2026
Great service. Service advisor, Preston was friendly and knowledgeable. Service was done in a timely manner. Will use them again. Would definitely recommend Bob How Service advisor, Preston was friendly and knowledgeable. Service was done in a timely manner. Will use them again. Would definitely recommend Bob Howard Toyota. More
by BBBB
Employees Worked With
Preston
October 30, 2026
Very prompt service! Everything was done and the reason that I came in for was satisfactory done. Mason is an excellent service advisor! Everything was done and the reason that I came in for was satisfactory done. Mason is an excellent service advisor! More
by kentwallace10
Employees Worked With
Mason Herring
October 28, 2026
I brought my vehicle in for routine maintenance and recall work and was initially told the appointment would take approximately two hours. Unfortunately, I ended up waiting over three hours with very l recall work and was initially told the appointment would take approximately two hours. Unfortunately, I ended up waiting over three hours with very little communication about the status of my vehicle. After waiting well beyond the estimated time, I eventually approached the service desk myself to ask for an update. I was directed to my service advisor, who explained that he was finishing up some warranty-related paperwork. He then mentioned that the paperwork could be completed later and handed me my keys. While I appreciated being able to leave at that point, I couldn’t help but wonder how much longer I might have been sitting there had I not gone looking for an update. I completely understand that maintenance and recall work can take longer than expected. My frustration wasn’t necessarily with the delay itself, but with the lack of communication, particularly since I was waiting at the dealership the entire time. I appreciate the work that was performed, but I think the overall customer experience could have been better. More proactive communication and updates when appointments run behind would make a significant difference. More
by OKCDriver
Employees Worked With
Carson
October 26, 2026
Did not top off fluids or check tire pressure even with $1500 of services performed. I ran out of windshield wiper fluid shortly after starting my trip. Couldn’t be bothered to clip my wheel well back into $1500 of services performed. I ran out of windshield wiper fluid shortly after starting my trip. Couldn’t be bothered to clip my wheel well back into place after getting new struts. I am done here. The lack of basic attention to detail is remarkable. More
by emily.f.maloney
Employees Worked With
Have banished from memory this guy’s name
October 18, 2026
Had 50,000 miles service done on my 2024 Toyota Grand Highlander Platinum Max. Brett my service advisor as always was friendly helpful and immediately check me in. You kept me informed throughout the ser Highlander Platinum Max. Brett my service advisor as always was friendly helpful and immediately check me in. You kept me informed throughout the service. Had a couple of recommendations that I turned down but there was no push by him or the dealership to have it done. Just the kind of service department I like. Again Brett did a great job. More
by patterp
Employees Worked With
Brett
