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Bob Howard Toyota

Oklahoma City, OK

4.6
940 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 940 reviews

June 25, 2026

Went in for my oil change. They said the brakes needed replacing. I was not surprised. They had 70,000 miles on them and were feeling very soft. The brakes are much better now. More

by Nealdow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
June 24, 2026

Work was done in a timely manner. Service reps were courteous and respectful. No problems. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
June 24, 2026

They’ve had my car since September. Multiple technicians have signed off that my car was fine and it hasn’t been. I’ve sent it back four different times for them to still not fix it and More

by Charli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Justin
Jun 25, 2026 -

Bob Howard Toyota responded

Thank you for letting me know about your experience. I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Royce Vorel Service Manager rvorel@Group1Auto.com

June 20, 2026

Our service rep Preston was great! We didn’t have an appointment and he made sure we were taken care of anyway. Bob Howard Toyota will always be our service provider. We bought our veh More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Jun 22, 2026 -

Bob Howard Toyota responded

Hi Jimmy, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

Nice people but their service can be a little inconsistent. I will still use them. More

by mbell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden
Jun 23, 2026 -

Bob Howard Toyota responded

We appreciate your feedback and are always striving to improve our service. We're glad to have your continued business!

June 18, 2026

A great hometown dealership that does not pressure you and is very clean and comfortable More

by vernonpope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul - manager of new car sales
Jun 20, 2026 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2026

Your service writer Brett took great care of me and kept me informed about everything that was going on with my vehicle. More

by S.TELLIER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 20, 2026 -

Bob Howard Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2026

Very good service… impressive, did not wait for a long time. Friendly and very helpful More

by marasiganpablitojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 18, 2026 -

Bob Howard Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 14, 2026

Preston was very courteous and helpful. The technicians were quick to finish my car service. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Jun 16, 2026 -

Bob Howard Toyota responded

Hi Richard, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bob Howard Toyota

June 14, 2026

Service department was efficient and communicated well. Maintenance was done in a timely manner and everyone was professional and friendly More

by Thaws1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Desiree. She did great!
Jun 16, 2026 -

Bob Howard Toyota responded

Hello, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Bob Howard Toyota

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