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Bob Howard Toyota

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
1,008 Reviews
Call Dealership (405) 936-8600

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 1,008 reviews

October 12, 2026

Bob Howard Toyota service department is the best! They are honest, accommadating, explains work recommended, fair pricing and beyond helpful when extended warranty work is needed. I drive 65 miles on More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason is my service writer. Albert also recommend
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Oct 14, 2026 -

Bob Howard Toyota responded

Hi Annette, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2026

Preston was amazing. I’m from out of town and he did everything he could to get me a new tire - right size! Thank you! More

by gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Print
Oct 14, 2026 -

Bob Howard Toyota responded

Hi Gina, we're happy you found Preston to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2026

Shop supplies are ridiculously high for what I had done. I was charged $200 for 30 minutes of labor. I will start looking for some place else for service. More

by rsmithmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 12, 2026 -

Bob Howard Toyota responded

Thank you for letting me know about your experience. I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Royce Vorel Service Manager rvorel@Group1Auto.com

Oct 12, 2026 -

rsmithmail responded

I used to work on my cars, but at 77 I am reluctant to do repairs I have never done. However, I am a member of a few Facebook Toyota groups. The group suggested changing the PCV valve to prevent gasket leaks. Several members said it was a 30 minute DIY job. Bob Howard charged me over $200 for this 30 minute repair. And then charged $30 for shop supplies. Is this the way you treat 30 year customers?

Oct 12, 2026 -

rsmithmail responded

See below

Oct 12, 2026 -

rsmithmail responded

None

October 08, 2026

This is the second time I’ve had my truck in because the headliner is rattling. Today I was informed that Toyota was contacted and would be coming out with a fix. But in the meantime they would put some fe More

by JDR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servive
Print
Oct 10, 2026 -

Bob Howard Toyota responded

Thank you for letting me know about your experience. I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.  Royce Vorel Service Manager rvorel@Group1Auto.com

October 07, 2026

They were very courteous and were able to get everything done that I requested in one day More

by Rater1052026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 12, 2026 -

Bob Howard Toyota responded

Hi, we are so happy to read such a great review about Bob Howard Toyota! If you have any further questions, please don't hesitate to reach out!

October 07, 2026

We are very pleased with the recent service experience that we had at Bob Howard, Toyota in Edmond Oklahoma. They explained what they were going to do. They followed up and we were quite pleased at the en More

by hendrixokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert was our service rep.
Print
Oct 09, 2026 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! If you have any further questions, please don't hesitate to reach out!

October 03, 2026

Rocky, and his mechanics got everything taken care of in a timely fashion on Saturday. More

by xorainx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Print
Oct 04, 2026 -

Bob Howard Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2026

Rocky was great from start to finish. 5 star Courtesy and great communication. I like the video summarizing the visit More

by Babacar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Preston
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Oct 04, 2026 -

Bob Howard Toyota responded

Hello, we're happy you found Rocky to be so supportive during your experience here at Bob Howard Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2026

I was pleased with the services provided and the cost. Time to complete was reasonable. More

by Colehinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Print
Oct 06, 2026 -

Bob Howard Toyota responded

Hi Colehinds, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2026

Preston was my Service Advisor and he was prompt in meeting me when I arrived. He was courteous and explained each suggested repair that needed to be done. More

by Vernon L. Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Owens
Print
Oct 07, 2026 -

Bob Howard Toyota responded

Hello Vernon, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

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