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Bob Howard Toyota

Oklahoma City, OK

4.4
294 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 294 reviews

September 20, 2023

Mysteriously they keep managing to find $500 issues that they claim need fixing. And when I went to pay today hadn’t applied their own discount on the appointment until I pointed it out. I don’t plan on usi More

by w
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
September 19, 2023

Very friendly and helpful. Comfortable lobby and clean. Good price for services rendered. Politeness overload. More

by Laura
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Ramirez very polite and helpful
Sep 21, 2023 -

Bob Howard Toyota responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 18, 2023

Initial request was not addressed, but later found to be a simple lose battery connection left by another body shop. More

by fekenr
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Sep 21, 2023 -

Bob Howard Toyota responded

We are sorry to hear that your initial request was not addressed, but I'm glad to hear that the issue was later discovered and resolved as a simple loose battery connection left by another body shop. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 18, 2023

We made the deal over the phone and they did supply needed information. Agreed to pick me up from airport, and was there on time. Once at the dealership, it was a little hectic. I noticed a nail in the More

by KAS
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Brodsky and Finance Manager
Sep 22, 2023 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize for the additional trouble you dealt with after the purchase. I would like an opportunity to fix this and to earn your business, please contact me at alondon@BobHowardAuto.com. I look forward to speaking with you. Aaron London General Manager

September 16, 2023

Provided excellent advice and customer service. Customer focused scheduling process, helpful and friendly staff. Free car wash after repairs. More

by T Zubair
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
September 15, 2023

The service manager who helped me today was very pleasant, friendly and knowledgeable. Need to serve donuts. More

by kbowen791
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher
Sep 19, 2023 -

Bob Howard Toyota responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 14, 2023

Very professional salesman, negotiating was easy and fun. The whole experience was really good, not like the first dealer I went to that was on NW area of OKC. More

by Fairbill
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Burrell
Sep 23, 2023 -

Bob Howard Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

This dealership was very courteous and helpful. Everything was very nice and clean. My salesman Don was knowledgeable and cooperative. Thanks. More

by cory.painton
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don, Lio
Sep 21, 2023 -

Bob Howard Toyota responded

Congratulations on your new vehicle! We are thrilled that Don provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 13, 2023

Excellent service! They explained wait times, kept me informed on what was going on with my 4 runner. Valet/porter came out, asked if I had time he would wash my car f More

by sonya4554
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret
September 11, 2023

Very helpful team of managers and sales associates. Worked very hard to get a deal to work for me More

by cull.bonus_0v
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy
Sep 19, 2023 -

Bob Howard Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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