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Bob Howard Toyota

Oklahoma City, OK

4.5
623 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 623 reviews

May 16, 2025

Staff was great, easy to work with. Salesperson was knowledgeable about the vehicle and did not pressure me. Finance set me up with great package, will definitely be back. More

by Tsmith235ok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Nelson
May 19, 2025 -

Bob Howard Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

Absolutely worst service. No one to greet you and no sense of urgency or taking responsibility for your services More

by john.fullager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blakely Montgo
May 18, 2025 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Aaron London General Manager alondon@BobHowardAuto.com

May 14, 2025

Took my vehicle in for oil change and to see why the check engine light was on. They came back with $2,000 in repairs and no answer why the check engine light was on. Then I felt like I was being haggar More

by eeb29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
May 16, 2025 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Aaron London General Manager alondon@BobHowardAuto.com

May 11, 2025

I brought my RAV4 in for maintenance service. I was checked in by Anthony, who was very courteous and efficient. Anthony is an asset to the Bob Howard Dealership. My car was treated respectfully More

by Kathy Adams
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 13, 2025 -

Bob Howard Toyota responded

Hello Kathy, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2025

Very respectful and polite. Excellent communication Easy to schedule Easy check out Super nice service guy helped me today More

by momma23bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 14, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2025

I received exceptional service at Bob Howard Toyota service department in OKC. The service professionals, greeted me upon arrival. They asked about how I was, how I have been doing and inquired about More

by rrnelso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Steve, George, Bradley, Dave
May 12, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Friendly helpful staff ! Great experience! Don helped the process go smoothly. Thank you so much! More

by Debra Hutchins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
May 11, 2025 -

Bob Howard Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2025

Wonderful experience ! Super helpful and courteous sales person helped me find my perfect car. I am so happy and proud to drive it! The sales paperwork was handled hassle- More

by Albaughbp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon
May 10, 2025 -

Bob Howard Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

Always great service. But Preston goes above and beyond. Very trustworthy and reliable. If he suggests a rim ten to keep my Land Cruiser running, I do it. More

by Mpbokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Owens
May 09, 2025 -

Bob Howard Toyota responded

Hi, we're happy you found Preston to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

During my last two visits for service, I’ve had to wait more than 15 minutes, just for a technician to check me in. That has not happened in the past so I’m assuming you have cut the number of technicians. More

by mickiehart57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony O.
May 09, 2025 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Royce Vorel Service Manager rvorel@Group1Auto.com

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