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Bob Howard Toyota

Oklahoma City, OK

4.5
673 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 673 reviews

August 06, 2025

All employees that I had contact with were very professional, polite, and pleasant. The work was done in a timely manner More

by Ezat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey, Billy Frey
August 03, 2025

They always get the job done in good time for warranty maintenance ! Kelley was so friendly and helpful with the concern i had. She solved it right then and there / simple fix clicking of a button ! Th More

by Nandbfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey was friendly when I called for service and Kelley was a service rep so helpful
Aug 04, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2025

excellent service. courteous staff. prompt service. I did have to wait. great service. we appreciate that. More

by Joe Soni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 04, 2025 -

Bob Howard Toyota responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! reach out 1

August 01, 2025

Preston did a good job on getting my car problem fixed and replacing my tire that had a leak. More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Aug 02, 2025 -

Bob Howard Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

The staff at This dealership always takes care of me and my tundra and that’s why I am a loyal customer! More

by Cwwilliams317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 02, 2025 -

Bob Howard Toyota responded

Hello, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2025

They did everything they said they would do and made the buying experience as simple as possible. More

by Steven.short
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon and Justin
Aug 02, 2025 -

Bob Howard Toyota responded

Hi Steve, thank you so much for your positive comments about Bob Howard Toyota! We can't wait to see you again, have a great day.

July 29, 2025

Because buying a new vehicle is usually very stressful, I found the process very peaceful at Bob Howard. The associates were knowledgeable and very kind and everything went through with no problems. I love m More

by janeok11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario and Fernando
Jul 29, 2025 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! If you have any further questions, please don't hesitate to reach out!

July 29, 2025

The service department is well run and efficient. The sales department has been ok but I haven’t car shopped since 2017. More

by Laroy1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Owens
Jul 31, 2025 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2025

They usually do very good work. I have 2 complaints. First, it took over 4 hours to do a 1 hour job. Last, there was little to no communication on the job. If I was told at the begi More

by Ortizjames54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember the names.
Aug 01, 2025 -

Bob Howard Toyota responded

Thank you for bringing this to my attention.  I would like to apologize for not meeting the expectations by respecting your time. I will use this as a teaching opportunity for my team to help better serve our customers going forward. Please reach out to me if you have any concerns and I will be happy to get you taken care of. Respectfully, Royce Vorel Service Director (405)936-8656 rvorel@Group1Auto.com

July 27, 2025

Very courteous and knowledgeable about my request for a cabin filter change. And I was very happy for the quick finish of my car More

by brentscott48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 30, 2025 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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