Bob Howard Toyota
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 904 reviews
Dalton was an amazing service advisor. He was very kind and knowledgeable, and made the entire experience worthwhile. My first time at Bob Howard Toyota and would highly recommend it. He was very kind and knowledgeable, and made the entire experience worthwhile. My first time at Bob Howard Toyota and would highly recommend it. More
It took them entirely too long to fix my vehicle. I arrived at 9:36. I was told it would take until 12. I had to pick my son up from school. They gave me so many different times when my car would be I arrived at 9:36. I was told it would take until 12. I had to pick my son up from school. They gave me so many different times when my car would be ready. Let’s just say I wasn’t able to pick my son up from school and I was one of the first people in that day. I understand I was a walk in but almost leaving around 4:30 is ridiculous. And they had no loaner cars for me to allow myself to run errands. Customer services is not good and they need to work on effective communication. I used my communication and laid out from the beginning that I could not be there past 3 pm. They assured me that I wouldn’t wait that long. That’s the only reason I agreed to let them operate on my car. When I got my car my check lights were still on. A piece is missing from my hood underneath is missing and it was there before I took it in. They told me they would call me to figure something out. I have yet to receive a call. More
Preston was my service rep. I had an issue that he addressed and efficiently handled. Everything was checked out and my service was very smooth. Thank you. I had an issue that he addressed and efficiently handled. Everything was checked out and my service was very smooth. Thank you. More

